Mr. Allan is the senior associate of Kelly Allan Associates, Ltd., a company with more than 24 associates. A member of the Better Business Bureau since 1982, the company enjoys the BBB’s highest (A+) rating, with a spotless record of client satisfaction. In 1999, when Peter R. Scholtes (The Team Handbook and The Leader’s Handbook) retired, he recruited Allan to continue his seminars and consulting practice. In 2004, Allan was one of 12 people trained by the Deming Institute to conduct Dr. Deming's famous Four-Day Seminars. Allan’s published work has appeared in a variety of journals, including Business First, Fast Company, Personnel Journal, Marketing News, Inc., Business Marketing Association News, Nature Conservancy, Harvard Business Review, and The Wall Street Journal. He has been featured in Fast Company, The Columbus Dispatch, Sam's Club The Source, Tanning Trends, Quality Progress, The Masterful Coaching Fieldbook, The Knowing-Doing Gap and Abolishing Performance Appraisals.