David Zack

Make Time to Improve

By David Zack / May 18, 2020 / 0 Comments

Are you responsible for how a part of your organization prioritizes what must be done? If so, you must find a way to devote time to improvement.

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Exploring a World View Through the Lens of Profound Knowledge

By David Zack / May 4, 2020 / 0 Comments

Barbara Lawton explains the value and necessity of using the System of Profound Knowledge to improve; and the importance of making it accessible.

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image of Deming quote: A leader is a coach not a judge

Dr. Deming on Leadership

By David Zack / April 20, 2020 / 0 Comments

“For Deming, instituting leadership meant creating management systems that allowed people to take pride in their work and that were consistent with the principles he expressed (understanding the organization as a system, understanding variation, etc.).”

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Presentation by Ackoff on Systems, Design and the Society

By David Zack / April 6, 2020 / 0 Comments

This video shows part 2 of a Russell Ackoff presentation from 2003 (see our previous post on part 1: Ackoff on Systems Thinking and Management).

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2019 ASA Deming Lecture, Walking with Giants: A Research Odyssey

By David Zack / March 21, 2020 / 0 Comments

Nicholas Fisher, University of Sydney, presents the 2019 ASA Deming Lecture – Walking with Giants: A Research Odyssey

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image with quote "pay is not a motivator"

Demonstrating Respect for People With High Minimum Salaries

By David Zack / March 2, 2020 / 0 Comments

Five years ago, a CEO made the bold decision to introduce a $70,000 minimum salary for all of his 120 staff. What happened next is classic Deming.

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Standardize Improvements to Achieve Results

By David Zack / February 17, 2020 / 0 Comments

Part 2 of True Improvement vs Illusion of Progress, a presentation by Peter Scholtes.

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Understanding Variation: The Key to Managing Chaos

By David Zack / February 3, 2020 / 0 Comments

Are you struggling with what data to collect and how to use them to better lead your organization? Dr. Donald J. Wheeler to the rescue in his short and easy read, Understanding Variation: The Key to Managing Chaos.

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The Most Viewed Videos on Our YouTube Channel

By David Zack / January 20, 2020 / 0 Comments

What was your Deming community paying attention to this past decade? Find out what our most-watched videos were, and discover some gems you may have missed!

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Deming on Management: Education

By David Zack / January 6, 2020 / 0 Comments

How does the Deming approach apply to education? John Hunter provides dozens of online resources to assist you in your quest to improve teaching and learning through Deming.

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