Bill previously served as an Associate Trustee on the Board of The Deming Institute and as a staff team member, in the role of Deputy Director.
Prior to joining The Deming Institute, Bill was employed by Aerojet Rocketdyne as an Associate (Technical) Fellow, focusing on "thinking about thinking" with applicability to the design, development, and production of liquid rocket engines. In a 26-year career that spanned ownership of Rocketdyne by Rockwell International, Boeing, United Technologies, and Aerojet, Bill Provided insights to the advantages of thinking, learning, and working together. While integrating the management methods of Dr. Deming with Genichi Taguchi’s “Quality by Design” system and Russ Ackoff's systems thinking, coupled with Edward de Bono’s thinking tools, he pioneered the development and application of ideas that include Mixed Model Management, Macro System Models, Micro System Models, Purposeful Resource Leadership, Category & Continuum Thinking, and Investment Thinking.
Bill’s teaching has included time at Northwestern University, as well as corporate, university, and public classes across the United Kingdom. Bill earned his BS, MS, and Ph.D. in Mechanical Engineering from Rensselaer Polytechnic Institute in Troy, New York. In addition to his employment by Rocketdyne, Bill worked as a heat transfer engineer in the gas turbine industry for Textron Lycoming in Stratford, Connecticut.
Bill serves as chairman of the Deming Medal Committee for the American Society of Quality and is a columnist for the UK’s Lean Management Journal. He lives in Santa Clarita, California with his wife, Monica.
Bill's presentation at The W. Edwards Deming Institute's 2017 Bryce Canyon Society Conference