2018 Annual Conference: Why Deming, Why Now, | 2 Days | October 2018

 Oct 5-6, 2018  Manhattan Beach, California (Westdrift Manhattan Beach [formerly The Manhattan Beach Marriott])  525 Early Bird (save $75!)  600 after August 1

October 5 - 6, 2018
Westdrift Manhattan Beach (formerly the Manhattan Beach Mariott), Manhattan Beach, CA



Change not just the way you work—but how you see the world.



Please visit our conference Speakers page for full bios and pictures.
And check back soon as we confirm more!

Conference Emcees:

  • Kelly Allan, Advisory Council Chair, The Deming Institute, and Senior Associate, Kelly Allan & Associates, Ltd.
  • Gina LaRosa Benedict, Principal Consultant/CEO, HR Solutions
  • Lori Fry, Advisory Council Member, The Deming Institute, and Principal Consultant, Navigator Management Partners

Bill Bellows, Deputy Director, The Deming Institute 

Don Berwick, Founder, Institute for Healthcare Improvement, and former Administrator, Centers for Medicare and Medicaid Services 

Diana Deming Cahill, Chairman and Founding Trustee of The Deming Institute, and Dr. W. Edwards Deming’s daughter

Kevin Cahill, Executive Director, The Deming Institute, and Dr. W. Edwards Deming’s grandson

TJ Gokcen, ED Co-Founder & Chief Architect at Acquate

Doug Hall, CEO and Founder, Innovation Engineering and Eureka! Ranch

David Langford, Superintendent, Ingenium Schools, and Founder and CEO, Langford International, Inc.

Josh Macht, Executive Vice President, Harvard Business Review Group

Paula Marshall, CEO, Bama Companies

Balaji ReddieFounder, The Deming Forum India

Ravi Roy, Senior Research Fellow, The Deming Institute, and Director, W. Edwards Deming Incubator for Public Affairs at Southern Utah University

Travis Timmons, Owner and Physical Therapist, Fitness Matters



Register by August 1 and save $75!
Early Bird Rate (ends 8/1): $525
Regular Rate: $600


  • Balaji S. Reddie

    The Deming Forum India and the Sri Balaji Society

    Balaji S. Reddie is the founder of The Deming Forum India and was recently honored by the National Centre for Quality Management for 20 years of contribution to the field of Quality in India. An engineer by trade, Balaji became highly interested in the Deming Philosophy after a chance introduction to the founder of the British Deming Association, Dr. Henry R. Neave, who became Balaji’s mentor. Since then, Balaji has introduced thousands to Deming’s teachings, including presenting papers for private and public audiences, and serving for 10 years as an Adjunct Professor in management colleges with a focus on production, operations, and supply chains. He is currently employed with an educational group, the Sri Balaji Society, in his hometown of Pune, India.
    Balaji's contributions have been featured in textbooks and coursework on Quality and the Deming Philosophy. He holds an undergraduate diploma in Electrical Engineering from COEP (the Government College of Engineering in Pune), and a Master of Science in Quality Management from BITS (Birla Institute of Technology & Science). 


  • Bill Bellows, Ph.D.

    The W. Edwards Deming Institute®

    Bill joined The W. Edwards Deming Institute® in October 2016 as the Deputy Director. In this role, Bill works in collaboration with The Deming Institute's "Leadership and Staff" and partners to guide the worldwide efforts of the Institute to achieve its aim. Prior to joining The Deming Institute, Bill was employed by Aerojet Rocketdyne in Canoga Park, California, serving as an Associate (Technical) Fellow, focusing on "thinking about thinking" with applicability to the design, development, and production of liquid rocket engines. (Read More)


  • David Langford

    Ingenium Schools

    David Langford is founder and CEO of Langford International, Inc. and Superintendent of Ingenium Schools. He is an international consultant, author and educator whose focus is to create sustained systemic improvement in student learning, school leadership and organizational processes. The concepts of Quality Learning, Quality Learning Performance, Just-In-Time Learning, the Self-Managed Classroom and Exponential Learning emerged out of these efforts. (Read More)


  • Diana Deming Cahill

    The W. Edwards Deming Institute®

    Ms. Deming Cahill is the Chairman and Founding Trustee of The Deming Institute and Dr. W. Edwards Deming's daughter. From 1979 to 1993, she accompanied her father at numerous public and private seminars and consulting sessions, classes and meetings at New York University and at companies in the United States, Japan, New Zealand, Australia and South Africa. A former classroom teacher in the elementary and primary grades, Diana attended Randolph-Macon Woman's College and Marietta College and holds a BA in sociology.


  • Doug Hall

    Innovation Engineering

    Doug Hall is CEO and Founder of Innovation Engineering and Eureka! Ranch. A Chemical Engineer by education, he first learned about Dr. Deming’s work from his father, who worked at Nashua Corporation in the early 1980s. Doug then applied the Deming approach to innovation at Procter & Gamble, where he and his team set a record for bringing nine innovations to market in twelve months. After ten years at P&G, Doug founded Eureka! Ranch, focused on helping top companies such as Nike, Walt Disney, Pepsi, Hewlett Packard and American Express increase innovation speed and decrease risk.

    An author of multiple best-selling books on innovation, leadership, marketing and new product development, Doug has been named one of America's top idea gurus by A&E Top 10 Magazine and the Wall Street Journal. He co-hosted the first season of ABC’s “American Inventor” as well as other national television and radio shows. In 2010, Innovation Engineering was accepted as a new field of study and leadership science and is now widely taught in both academic and corporate settings. Doug’s latest book to be published this October is Driving Eureka!. It applies system thinking to strategy, innovation and how we work together in organizations.

    We spoke with Doug in this March 2015 Deming Podcast about the What, Why, and How of Innovation.



  • Dr. Donald M. Berwick

    Institute for Healthcare Improvement

    Donald M. Berwick, MD, MPP, FRCP, KBE, is President Emeritus and Senior Fellow at the Institute for Healthcare Improvement (IHI), an organization that he co-founded and led as President and CEO for 18 years. He is one of the nation's leading authorities on health care quality and improvement. In July, 2010, President Obama appointed Dr. Berwick to the position of Administrator of the Centers for Medicare and Medicaid Services (CMS), which he held until December, 2011. A pediatrician by background, Dr. Berwick has served as Clinical Professor of Pediatrics and Health Care Policy at the Harvard Medical School, Professor of Health Policy and Management at the Harvard School of Public Health, and as a member of the staffs of Boston's Children’s Hospital Medical Center, Massachusetts General Hospital, and the Brigham and Women's Hospital. He has also served as vice chair of the U.S. Preventive Services Task Force, the first "Independent Member" of the Board of Trustees of the American Hospital Association, and chair of the National Advisory Council of the Agency for Healthcare Research and Quality.  He is an elected member of the American Philosophical Society and of the National Academy of Medicine (formerly the Institute of Medicine). Dr. Berwick served two terms on the IOM’s governing Council and was a member of the IOM’s Global Health Board. He served on President Clinton's Advisory Commission on Consumer Protection and Quality in the Healthcare Industry.

    He is a recipient of numerous awards, including the 1999 Joint Commission’s Ernest Amory Codman Award, the 2002 American Hospital Association’s Award of Honor, the 2006 John M. Eisenberg Patient Safety and Quality Award for Individual Achievement from the National Quality Forum and the Joint Commission on Accreditation of Healthcare Organizations, the 2007 William B. Graham Prize for Health Services Research, the 2007 Heinz Award for Public Policy from the Heinz Family Foundation, the 2012 Gustav O. Lienhard Award from the IOM, and the 2013 Nathan Davis Award from the American Medical Association. In 2005, he was appointed “Honorary Knight Commander of the British Empire” by Queen Elizabeth II, the highest honor awarded by the UK to non-British subjects, in recognition of his work with the British National Health Service. Dr. Berwick is the author or co-author of over 160 scientific articles and six books. He also serves now as Lecturer in the Department of Health Care Policy at Harvard Medical School.   


  • Dr. Ravi Roy

    The W. Edwards Deming Institute® and the W. Edwards Deming Incubator for Public Affairs at Southern Utah University

    Dr. Ravi K. Roy is the inaugural W. Edwards Deming Fellow with the Institute, a position he assumed in January 2016, with promotion to Senior Research Fellow in January 2018. He also serves as Director of the newly formed W. Edwards Deming Incubator for Public Affairs at Southern Utah University. Prior to this, he served as both the Director of the Post-Graduate Program in International Development at RMIT University in Melbourne, Australia (2009-2011) as well as the Director of MPA program at California State University, Northridge in California (2011-2013). (Read More)


  • Gina LaRosa Benedict

    HR Solutions

    Gina is Principal Consultant/CEO at HR Solutions; in this role, she teaches others how the Deming approach is applied in the human resources arena to reduce costs and create a team that plays well together as they increase productivity. Her marketing, sales, human resources, and management experience spans a number of industries, including insurance and consumer health, product engineering and design, environmental consulting, capital equipment manufacturing and sales, and advertising. She has partnered with companies as small as Dryden Health Insurance and as large as Johnson & Johnson, and she has also worked with start-ups, on product launches, and in the non-profit/NGO arena.

    Gina holds a BA from Indiana University and numerous designations/affiliations, including SHRM-CP (Society of Human Resources Management - Certified Professional) and PHR (Professional in Human Resources).



  • Joshua Macht

    Harvard Business Publishing

    Josh Macht is the Chief Product and Innovation Officer for Harvard Business Publishing (HBP). Macht is responsible for product development and innovation efforts across the company’s three market divisions – the Harvard Business Review Group, Corporate Learning, and Higher Education – and for leading the Higher Education group. He also spearheads the HBP Product Incubator, a unit formed to explore new ventures and growth opportunities for the company. Prior to this role, Macht had been the Group Publisher of Harvard Business Review, where he led the digital transformation of the HBR brand around the world. Macht joined HBP in 2006 from TIME, where he worked as the General Manager and Editor in Chief of TIME.com. He was also the magazine’s technology editor. Before that, he co-founded Inc.com and served as an editor and writer for Inc. Magazine. Macht has written about Dr. Deming’s management principles for HBR.org and The Boston Globe. We interviewed Josh about his Deming journey in this October 2017 Deming Podcast.


  • Kelly Allan

    Kelly Allan Associates, Ltd

    Kelly Allan is chair of The Deming Institute's Advisory Council and the senior associate of Kelly Allan Associates, Ltd., a company with over 24 associates. A member of the Better Business Bureau since 1982, the company enjoys the BBB’s highest (A+) rating, with a spotless record of client satisfaction. In 1999, when Peter R. Scholtes (The Team Handbook and The Leader’s Handbook) retired, he recruited Allan to continue his seminars and consulting practice. (Read More)


  • Kevin Cahill

    The W. Edwards Deming Institute®

    Kevin Edwards Cahill is Dr. Deming’s grandson and currently volunteers full-time as the Executive Director of The W. Edwards Deming Institute®. Kevin also serves on the Board of Trustees, where he is President and a Successor Founding Trustee. Kevin is responsible for guiding the global efforts to achieve the aim of The Deming Institute and leads their strategic planning, management, operations, marketing and communications efforts. He travels, speaks, writes and presents on behalf of the Institute and in support of his grandfather’s message. Kevin is a member of the ASQ Deming Medal Committee. (Read More)


  • Lori Fry

    Navigator Management Partners

    Lori is a member of The Deming Institute's Advisory Council, and she is Principal Consultant at Navigator Management Partners. Her focus is developing and supporting cultures of quality and great opportunity. She has been a business management consultant for more than 20 years and is passionate about making workplaces great places to work. She is known for her successful leadership of the people side of complex technology implementations and business model transformation. She is often tapped to advise teams through the challenges associated with significant change. Her experiences have informed her appreciation for the Deming Leadership System™ and the System of Profound Knowledge® (SoPK); SoPK is the overarching framework through which Lori addresses her client work. (Read More)


  • Paula Marshall

    Bama Companies

    Paula Marshall is a Trustee of The Deming Institute. She was named the CEO of her family’s business, The Bama Companies, in 1985. Bama provides frozen baked goods to large-scale restaurant chains including the nation’s largest hamburger chain, the nation’s largest pizza chain and the nation’s largest retailer. We interviewed Paul in this November 2014 Deming Podcast about her journey with Dr. Deming to transform her leadership and her company. (Read More)


  • TJ Gokcen


    TJ Gokcen is the CEO of Acquate. Acquate continually collaborates with The W. Edwards Deming Institute® to build our website. TJ is also the Chief Software Architect of ED, the world's first end-to-end business systems software designed to lead an organization as a system using the Deming Philosophy, developed in collaboration with The W. Edwards Deming Institute®.

    Previously, TJ’s work had included implementing software applications to automate systems and processes for numerous companies in Europe as well as enterprises in the USA and Australia. He has the unique ability to apply systems thinking and the System of Profound Knowledge to software development. He speaks regularly at national and international conferences and hosts a number of meetups in Sydney, Australia on Systems Thinking and Agile.

    TJ presented his latest research paper, Aim as a System, at the 21st Annual Deming Research Seminar in March 2015, in Washington DC. His latest workshop experience, Oasys, which is about seeing an organization as a system, premiered in Sydney, Australia in June 2018 and was very well received by the IT and Agile community.


  • Travis Timmons

    Fitness Matters

    Travis Timmons is a business owner who has a Doctorate degree in Physical Therapy. His company, Fitness Matters, provides physical therapy services, pelvic health services for women and men, and ongoing wellness offerings via Pilates, personal training, and Muscle Activation Techniques.

    Travis was first introduced to the Deming management philosophy when he met Kelly Allan in 2011 via a mutual friend (hear more about this fateful meeting in this June 2016 Deming Podcast.) This was a transformational moment for both Travis and Fitness Matters. The Deming approach guides Fitness Matters in delivering superior services and optimal outcomes for clients. More specifically, Deming’s System of Profound Knowledge® provides a consistent foundation for making purposeful decisions, ongoing improvements, and managing the entire business as a system. The results include: joy in work for team members, higher quality services with lower costs, hundreds of patient/client endorsements - and scalability for growth. The Deming approach is THE reason Fitness Matters competes successfully with national brands.

A limited number of scholarships are available to help to cover the cost of the Annual Conference registration:
Student Scholarships
For active students
Student scholarships cover all but $25 of the conference registration fee.
Capital Quality and Innovation (CQI) Scholarships 
For CQI students and graduates
CQI scholarships cover all but $25 of the conference registration fee. 
Military Scholarships 
For active or retired military
Military scholarships cover 100% of the registration fee.
To apply for a scholarship, please complete the online scholarship form.
Awardees will be notified by email.
Questions about applying for a scholarship? Please contact [email protected].



Beyond the many benefits we offer to sponsors, the impact your support will make is immeasurable. When people see that you or your company endorses the Institute in this way, it sends the message that Deming is as relevant today as ever. It tells the world that Deming works. It helps us ensure that Dr. Deming’s important work continues. As a nonprofit, we also need your help to continue to keep our conferences and programs accessible and affordable. 


Please review your Sponsorship Opportunities and then SIGN UP ONLINE TO SPONSOR.
You can also contact Darlene Suyematsu at 206-395-3084 or [email protected].

Don’t see a sponsorship level that works for you? We would be happy to discuss a custom sponsorship package that best meets your needs.


Sponsorship Opportunities


  • Acquate


    The creators of the world's first end-to-end business systems software developed in collaboration with The W. Edwards Deming Institute®.

Friday & Saturday, October 5 - 6, 2018

Stay tuned for the full conference schedule!



How can I contact the organizer with any questions?

Please email [email protected]

What's the dress code?

Business casual to casual. We want everyone to be comfortable.

What's the meal plan?

Continental breakfast, beverages, and lunch are included on both days. Dinner is not included.

Is there a special hotel rate for the conference?

A discount for conference attendees is available from Westdrift Manhattan Beach (formerly The Manhattan Beach Marriott) if you book your lodging by September 20!

What are my transportation/parking options for getting to and from the event?

Click here for more information on transportation and parking options. Hotel parking is not included with your registration; standard rates apply. (Self-park: $10 per day/overnight. Valet: $22 for 5 hours or $35.00 per day/overnight. In and out privileges are extended to overnight guests only.)  

What's the cancellation policy?

You must cancel at least 7 business days in advance to receive a full refund.

At A Glance

  • Friday, October 5, 2018
  • Saturday, October 6, 2018
  • Twitter: #Deming


Conference Lodging

  • Book your discounted rate by September 20 at the Westdrift Manhattan Beach for The Deming Institute 2018 Annual Conference.
    You must book by September 20 to receive the discounted rate!

What's Included

    • Two full days of speakers and interactive sessions
    • Continental breakfast, both days
    • Lunch, both days
    • Networking reception, Friday