• Select a Topic

  • Authors

  • Books

The consumer is the most important point on the production-line.

the-consumer-is-the-10183-1
the-consumer-is-the-10183-2

Comments

Speech by W. Edwards Deming, “New Principles in Administration for Quality and Efficiency” (in Manila, Philippines, July 2, 1971). Reprinted in The Essential Deming, pages 176-178.

For more see, blog post: The consumer is the most important point on the production-line

Related Blog Posts

Published In

Image of the cover of Essential Deming
Scroll to Top