If you change the rule for counting people, you come up with a new number.
You can not inspect quality into a product.
Hopes without a method to achieve them will remain mere hopes
The most important figures that one needs for management are unknown or unknowable.
Nothing can do you so much harm as a lousy competitor. Be thankful for a good competitor.
Training for a job must teach the customer’s needs
95% of changes made by management today make no improvement.
Management is prediction.