It is extension of application that discloses inadequacy of a theory, and need for revision, or even new theory. Again, without theory, there is nothing to revise. Without theory, experience has no meaning. Without theory, one has no questions to ask. Hence without theory, there is no learning.

This may be the world’s most underdeveloped nation. We’re number 1.

A company could put a top man at every position and be swallowed by a competitor with people only half as good, but who are working together.

Data are not taken for museum purposes; they are taken as a basis for doing something. If nothing is to be done with the data, then there is no use in collecting any. The ultimate purpose of taking data is to provide a basis for action or a recommendation for action. The step intermediate between the collection of data and the action is prediction.

When one understands who depends on me, then I may take joy in my work.

Improvement of Quality and Productivity, to be successful in any company, must be a learning process, year by year, top management leading the whole company.

he that would run his company on visible figures alone will in time have neither company nor figures.

You can learn a lot about ice and still not understand water.

There is no such thing as arrival exactly on time. In fact, exactly on time can not be defined.

Defects are not free. Somebody makes them, and gets paid for making them.