Month: May 2014
By John Hunter, author of the Curious Cat Management Improvement Blog. Dr. Deming was very quotable. There are a great number of wonderful quotes. They capture ideas well and are powerful. Without context though quotes can be mis-interpreted. And without context they lose much of the power they have when understood within the management system […]
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By John Hunter, founder of CuriousCat.com. The W. Edwards Deming Institute® 2014 Fall Conference will be held at Airtel Plaza Hotel in Van Nuys, California. The theme for this years conference is Innovation for Success: creating a foundation for leading in business and education. Annual Fall Conference October 17 – 19, 2014 Pre-Conference Session on […]
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By John Hunter, author of the Curious Cat Management Improvement Blog. The clip above begins with Dr. Deming discussing a facet of the Deming chain reaction: With better quality and lower costs you can capture the market with better quality and lower price. It will help you to stay in business, provide jobs, and more […]
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By John Hunter, founder of CuriousCat.com. All that we learned about the 14 points and the diseases of management applies to service organizations, as well as manufacturing. In this chapter we focus on service organizations. A system of quality improvement is helpful to anyone that turns out a product or is engaged in service, or […]
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