Productivity isn’t based on employee effort, it’s based on process capability.
It’s a common misconception that productivity can be increased if employees can be motivated to work harder and faster. Incentivizing people to do more with the same resources and process constraints will eventually lead to lower quality and deteriorating morale. In order to improve output and quality, the capabilities of both the process and the employee need to be improved and the Deming Management Method will show you how.
Deming’s Keys To Improving Productivity:
- Set a clear and consistent purpose - Define the organization’s purpose, align programs and processes, and stay the course. Ignore the temptation to try something new when you don’t see immediate results
- Integrate Silos - Teams need to understand that they are all working together to help the organization succeed and that no one team is more important than another
- Provide Learning Opportunities - continual learning keeps workers engaged and improves their capacity to help the organization succeed
- Eliminate goals and quotas - 94-96% of the time what your employees can deliver is based on the capability of the process, not their individual efforts. Goals and quotas are harmful when the process can’t meet them, and employees are blamed
- Optimize the Process - Focus everyone on improving how things are done and watch efficiency and effectiveness improve
Deming’s Management Method will provide you with the tools and framework to evaluate and improve the capabilities of your processes and your employees simultaneously, so true productivity increases can be achieved and sustained over the long term.
Organizations have been using Deming since the 1950’s
Industry leaders believe in Deming.
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- Interviews with organization leaders using Deming to cut costs, increase sales and improve the quality of their products and services.
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