Bill previously served as an Associate Trustee on the Board of The Deming Institute and as a staff team member, in the role of Deputy Director. Prior to joining The Deming Institute, Bill was employed by Aerojet Rocketdyne as an Associate (Technical) Fellow, focusing on “thinking about thinking” with applicability to the design, development, and…

Gina LaRosa Benedict is the Principal Consultant for HR Solutions, which she started in 2013. Gina teaches leaders how the Deming philosophy is applied in the Human Resources arena to reduce costs and create a team that works well together as they increase productivity and profitability. She has worked for Fortune 50 companies and with…

Bob Browne is author of Sys-Tao, Western Logic ~ Eastern Flow, which outlines his application of the Deming Philosophy. (Learn more about Great Plains’ Deming transformation in this Deming Today profile.) A Vietnam veteran and native Oklahoman with a top-notch education in the ways of traditional western businesses, Browne orchestrated a leveraged buyout of Great Plains Coca-Cola Bottling Company in 1980….

Judy Cahill has enjoyed a long and distinguished career in advertising as a graphic artist, art director, art studio manager, and freelance designer for such agencies as DDB Worldwide, NW Ayer, and TBWA/Chiat/Day. Her experience includes managing large art departments, coordinating and simultaneously overseeing a multitude of projects, and working closely with account teams and…

Patricia Clark is a business consultant and strategist whose expertise evolved from human services through finance and business management to consulting in quality and program management, business strategy and organizational effectiveness. Her clients include large and small businesses, federal, state and local governments, nonprofits, associations, start-ups, manufacturing, e-commerce, telecom and academia. Clark has lectured at…

Introduced to Dr. Deming’s ideas in 1985 while working as a Manufacturing Engineer at Borg-Warner Automotive, Dave graduated from the first class of the Deming Scholars Program with a MBA in Management Systems (Fordham University) and has participated and supported The W. Edwards Deming Institute since its inception in 1993. He has been: a SPC…

Brian is Professor of Analytics and Operations at NUS Business School, National University of Singapore. From 2004 to 2020, he was the academic director of three different MBA programs at NUS Business School. Brian received his Ph.D. in Industrial and Management Systems Engineering from Arizona State University, USA. He was trained at Harvard Business School…

David Langford is founder and CEO of Langford International, Inc. He is an international consultant, author and educator whose focus is to create sustained systemic improvement in student learning, school leadership and organizational processes. The concepts of Quality Learning, Quality Learning Performance, Just-In-Time Learning, the Self-Managed Classroom and Exponential Learning emerged out of these efforts….

Balaji S. Reddie is the founder of The Deming Forum India and was recently honored by the National Centre for Quality Management for 20 years of contribution to the field of Quality in India. An engineer by trade, Balaji became highly interested in the Deming Philosophy after a chance introduction to the founder of the…

Dan Robertson is a retired manufacturing and operations senior manager, having led teams involved in producing and supporting high-technology products with Hewlett-Packard and 3Com Corporation. He has been a student and practitioner of Dr. Deming’s work since 1980. Dan coauthored Deming’s Profound Changes: When Will the Sleeping Giant Awaken?, a book about Dr. Deming’s approach to…

Dennis Sergent is President and Principal Consultant with the Sergent Results Group (SRG). In this role, he integrates the efforts of a team of contractors to a common aim: serving customers and clients with quality consulting, learning, and coaching. Dennis has over 20 years of knowledge with experience in delivering operations leadership, consulting, and learning…

Growing up in a family that regularly lived on the edge, Mari Sparkjoy developed an intense desire to make a difference in the world. She earned a Bachelor’s of Fine Arts at the University of Colorado after her children were born, and that creative spirit has allowed her to walk a path of unconventional success. Mari’s…

Andrew Stotz, CFA, is a former president of the CFA Society Thailand and the founder and CEO of A. Stotz Investment Research (ASIR), a financial services company based in Bangkok, Thailand. Prior to launching ASIR, Andrew spent 20 years working in global investment banks in Asia. He has also been a university lecturer in finance…