Month: June 2017

It Depends…

By Bill Bellows / June 26, 2017 / 0 Comments

Post by Bill Bellows, Deputy Director, The Deming Institute. “There is not a day I don’t think about what Dr. Deming meant to us. Deming is the core of our management,” proclaimed Shoichiro Toyoda, Toyota’s president between 1982 and 1992 and chairman between 1992 and 1999, at the 1980 Deming Prize Ceremonies in Japan. One year earlier, […]

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Manage the System to Score a Whole in One: A Golf Lesson

By Guest Post / June 22, 2017 / 0 Comments

Guest post by Edward Martin Baker.   A version of this post originally appeared on Aileron.org. In a previous blog, “Leaders can make music,” I used the analogy of the leader as orchestra conductor who follows a score to orchestrate people playing together. The score to which I referred was Deming’s System of Profound Knowledge. Another […]

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When We Understand Our Work and We are Given the Ability to Improve It – We Will

By John Hunter / June 19, 2017 / 0 Comments

By John Hunter, author of the Curious Cat Management Improvement Blog. Jim Benson’s presentation at our 2015 International Deming Research Seminar explored how to manage the workload better to improve results. We want to help people become happy so that they will build better products. We fundamentally believe that happy people do exactly that. Companies […]

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Don’t Gamble with your Company’s Culture

By Bill Bellows / June 8, 2017 / 2 Comments

Guest post by Lori Fry, Principal with Navigator Management Partners, originally featured as a post at https://dignityatworkproject.com/ Follow this link to listen to our first podcast with Lori. “Our growth is hurting our culture.” “We need more structure, but I’m afraid it will kill our culture.” “Our culture is perfect. We don’t have processes and rules. We […]

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Creativity: Presentation by Heather Groom

By John Hunter / June 5, 2017 / 0 Comments

Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Heather Groom’s presentation on Creativity at our Deming in Public Administration seminar. In discussing the roadblocks to creativity she mentioned the imposter syndrome. I have seen imposter syndrome mentioned very frequently recently (the last year or two). I find it […]

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The Problem is to Find a Date

By Bill Bellows / June 1, 2017 / 0 Comments

Post by Bill Bellows, Deputy Director, The Deming Institute. In February 1989, Professor Doug Fox, from Western Connecticut State University’s Ancell School of Business, received a reply to his invitation to Dr. Deming to speak with his classes.   Dr. Deming’s letter, dated February 11th, began with: I thank you for your kind invitation to speak with your […]

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