Year: 2018

Dr. Deming’s work lauded by world famous philosopher, Alasdair MacIntyre

By Bill Bellows / December 27, 2018 / 0 Comments

One of the most pre-eminent philosophers in the world, Alasdair MacIntyre cites Deming at length in his 2016 book, Ethics in the Conflicts of Modernity.

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Break the Cycle

By Bill Bellows / December 21, 2018 / 0 Comments

Bill Bellows discusses using the Deming approach to turn things around – whether prompted by a crisis or an essential effort in an organization’s continued success.

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Rethinking Statistics for Quality Control with George Box

By Matthew Moss / December 17, 2018 / 0 Comments

George Box shared a presentation on Rethinking Statistics for Quality Control at our 2008 Deming Institute Conference in Madison, Wisconsin.

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The Ethics of Quality

By Guest Post / December 10, 2018 / 0 Comments

Dennis Sergent explores the strong correlation between quality and ethics.

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Customer Satisfaction is Not Enough

By Matthew Moss / December 3, 2018 / 0 Comments

To succeed over the long term, organizations must seek not to satisfy customers but to delight them.

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What we see…

By Bill Bellows / November 30, 2018 / 0 Comments

Bill Bellows talks about lean management within the (oft-overlooked) larger context of the Deming Philosophy.

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Change Management – Post Change Evaluation and Action

By Matthew Moss / November 19, 2018 / 0 Comments

Change is difficult in most organizations. Most often the process should start by using the PDSA cycle.

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Why Deming / Why Now / Working to transform “our” system

By Bill Bellows / November 8, 2018 / 0 Comments

“Learning is essential for our survival as a society.” – Dennis Sergent shares his Deming journey.

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Four-Day Seminar with Dr. Deming Videos

By Matthew Moss / November 5, 2018 / 0 Comments

Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). The W. Edwards Deming Institute provides online access to a recording, from 1992, of Dr. Deming’s Four-Day Seminar. There is a cost for viewing these videos; remember we do make many videos available online for no charge including: If Japan […]

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In Search of Excellence

By Bill Bellows / October 30, 2018 / 0 Comments

Post by Bill Bellows, Deputy Director, The Deming Institute “A product or service possesses quality if it helps someone and enjoys a sustainable market.” W. Edwards Deming  “Quality is defined by doing it right the first time.” Phillip Crosby “There is not a day I don’t think about what Dr. Deming meant to us. Deming is […]

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