data
Nicholas Fisher, University of Sydney, presents the 2019 ASA Deming Lecture – Walking with Giants: A Research Odyssey
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Are you struggling with what data to collect and how to use them to better lead your organization? Dr. Donald J. Wheeler to the rescue in his short and easy read, Understanding Variation: The Key to Managing Chaos.
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What do engineering students learn about variation when they launch a catapult with three different sets of instructions?
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George Box shared a presentation on Rethinking Statistics for Quality Control at our 2008 Deming Institute Conference in Madison, Wisconsin.
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Guest post by John Hunter, author of Management Matters: Building Enterprise Capability David Langford has taken his experience with applying Deming’s ideas to education to his position as the Superintendent of Ingenium schools in Los Angeles, California. The focus of Ingenium is “restoring joy and meaning to learning.” David talks about how Ingenium schools are […]
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Guest post by John Hunter, who founded curiouscat.com in 1996. You can’t know how much a dissatisfied customer will cost your business in the long run. You can make statistical judgements about how costly dissatisfied customers are to a business but those are loaded with many guesses. They can give a general indication of the […]
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Guest post by Michael Godfried: planner and policy analyst in Washington State and Bill Bellows, Deputy Director, The Deming Institute Jerry Z. Muller’s The Tyranny of Metrics (2018) is a book that I believe Dr. Deming would have surely appreciated. This well-researched book gives an ever timely overview of the history and drivers behind the misuse of metrics […]
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In this 2012 webcast by Mike Tveite, learn the difference between an aim and a goal, and how the goal often gets in the way of the aim.
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Guest post by John Hunter, who founded curiouscat.com in 1996. 2015 ASA Deming Lecture by William Meeker – Reliability: The Other Dimension of Quality: William Meeker begins the presentations discussing his experience with W. Edwards Deming in relation to a paper by Meeker and Gerald Hahn. The core issue related to the issues around problems […]
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Guest post by John Hunter, author of the Curious Cat Management Improvement Blog. The video shows the presentation by Ron Moen, Prediction is the Problem, at our 2012 annual conference. A previous post on our blog in 2013 included a clip from this talk and explored Ron’s thoughts which might be of interest if you […]
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