Continual Improvement
Bill Bellows talks about lean management within the (oft-overlooked) larger context of the Deming Philosophy.
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Post by Bill Bellows, Deputy Director, The Deming Institute “A product or service possesses quality if it helps someone and enjoys a sustainable market.” W. Edwards Deming “Quality is defined by doing it right the first time.” Phillip Crosby “There is not a day I don’t think about what Dr. Deming meant to us. Deming is […]
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“Now, more than ever, organizations possess limitless opportunities to improve how they manage resources within a system.” – Bill Bellows
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Industry can help provide the solution for our educational problems. But ultimately, education will provide the solution for our industry problems.
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Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. On Statistical Techniques in Industry as a Natural Resource by W. Edwards Deming (1952) In the new way, management introduces, through consumer research, a 4th step, and runs through the 4 steps is a cycle, over and over … New Way Design the […]
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Post by Bill Bellows, Deputy Director, The Deming Institute. On a summer weekend in 1997, I visited my office for a short time before heading home after a few errands near work. At the time, I was a member of the company’s Continuous Improvement Team, a later version of a Total Quality Management Office. Upon dropping in, […]
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Guest post by Edward Martin Baker. A version of this post originally appeared on Aileron.org. Years ago, a “friend” who thought he was a mechanic, as did I, offered to improve my car’s performance. He removed parts of the engine, fiddled around with them, and reassembled them. When he finished, I saw some of the […]
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By John Hunter, author of the Curious Cat Management Improvement Blog. In this presentation Dan Jones discusses what we (with an understanding of Deming’s ideas) can see as an aspect of the Deming chain reaction: Focusing on quality and then time the consequence is that we lower costs. Rather than focusing initially on costs as […]
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By John Hunter, author of Management Matters: Building Enterprise Capability. In The Improvement Guide, the authors add 3 questions to the PDSA cycle: What are we trying to accomplish? How will we know that a change is an improvement? What change can we make that will result in improvement? As I stated in my previous […]
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Guest post by Bill Bellows (originally written as a comment about the question of how Dr. Deming viewed Six Sigma Quality). While Dr. Deming was known for his appreciation of continuous improvement, he was also know for encouraging us to think of variation and improvement from a systems perspective. As such, I do not believe […]
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