2015 Four-Day Deming Institute Seminar


Systems Thinking and Leadership for
Owners, Executives, Leaders and
Managers at all Levels


Aim: To create leadership excellence that results in significant performance improvement.  Dr. Deming’s philosophy removes barriers, increases efficiencies, reduces wasted time, boosts motivation and provides better insight into what is actually going on in the organization and the true capabilities of the organization. Thus, a meaningful focus can be brought to bear on innovation, planning and competitiveness. You may already know about Deming Quality – now take the opportunity to learn and apply Deming-based leadership. Certain parts of it are simple and easy –some things you can just stop doing, as a leader – and productivity will increase. You can also enjoy even more benefits as you learn and apply the 4 key components of Deming-based Leadership: This seminar explores simple and powerful principles for anyone who manages people, or holds an executive responsibility in an organization.

This 4-Day seminar consists of four components:

1. Understanding of and appreciation for the organization as a system

An organization can not manage itself. It must be managed. Here we teach how you should design and manage your organizational systems and processes. The leader’s job is to optimize the organization by getting all its components working together towards accomplishment of the organization’s aim.

2. Understanding variation

This module teaches the different causes and types of variation, and why it is important to recognize them, so that the correct action can be taken. Management action has to be based on science and knowledge. Intuition will not suffice.

3. Understanding organizational psychology and motivation of people

People are different from one another. We need to understand and manage these differences. Fear in an organization produces fudged figures and poor performance. Management by intimidation and fear will result in loss of revenue.

4. Understanding and applying knowledge-based leadership

There is no substitute for knowledge. All people decide what to do based on what they believe to be true. A common set of appropriate beliefs is necessary to create performance improvement through leadership excellence.

System Facilitators

To learn more about Gordon McGilton, who will be facilitating the seminar along with Heero Hacquebord, and how he has personally utilized Dr. Deming’s philosophy as a highly successful leader and businessman, we have a Podcast and Video from the recent Deming Institute Research Seminar. In the Podcast, Gordon discusses the fascinating roots of his Deming journey and where it has taken him. From his initial introduction to Dr. Deming in Detroit in 1980, to his dedicated application of the Deming philosophy in a multitude of companies across a wide variety of businesses, Gordon’s journey is unique and inspiring. He discusses the four-day seminar, what attendees can expect and learn and why the Deming approach is so valuable to any organization. In the Video from the 2015 Deming Institute Research Seminar, Gordon introduces us to Jet-Hot, Inc. a highly successful company, through the eyes of Dennis Sergent, an outsider who presents to the audience his experience learning about the companies operating system. You will also see the excitement and value of this approach, through the eyes of several people working at Jet-Hot and involved in the day-to-day operations of the company. Dr. Deming’s books: Out of the Crisis and The New Economics for Industry, Government, Education are included as supplemental readings at the seminar.

Conference Schedule:

Monday 7:30am – 8:30am – Registration (Continental Breakfast)
8:30am – 5:00pm – Seminar (Lunch provided)

Tuesday 7:30am – 8:30am – (Continental Breakfast) 8:30am – 5:00pm – Seminar (Lunch provided)

Wednesday 7:30am – 8:30am – (Continental Breakfast) 8:30am – 5:00pm – Seminar (Lunch provided)

Thursday 7:30am – 8:30am – (Continental Breakfast) 8:30am – 5:00pm – Seminar (Lunch provided)

At A Glance
Monday, April 27, 2015 throughThursday, April 30, 2015
Nationwide Hotel & Conference Center Columbus, OH
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