Bill Bellows is 35+ year specialist in the fields of Quality and Engineering Management. In addition to his role as Adjunct Professor for California State University, Northridge and Southern Utah University, he serves as President of InThinking Services, partnering with clients to facilitate both the understanding and application of the Deming Philosophy and integrating this philosophy within a greater framework of “better thinking about thinking,” a concept known as “InThinking.”

Bill’s career includes 26 years of employment with Rocketdyne, the world’s premier liquid rocket engine company, providing leadership for “InThinking.” In addition to extensive application experience in the continual improvement of Rocketdyne’s products, processes, and services, these efforts included the design of a highly integrated curriculum of 200+ hours of learning events, known as “An InThinking Roadmap.”

Upon retiring Rocketdyne in 2016, Bill joined the The W. Edwards Deming Institute® for 2.5-years as Deputy Director to share his lessons learned within a worldwide Deming community. Today, as a member of The Deming Institute’s Advisory Council, he continues to tirelessly coach, mentor, facilitate, and advocate for the Institute’s aim.

Audiences for Bill’s presentations and seminars include after-school programs in elementary schools, graduate students at Northwestern University, as well as corporate, university, and public classes across the United Kingdom. Bill earned his BS, MS, and Ph.D. in Mechanical Engineering from Rensselaer Polytechnic Institute in Troy, New York. In addition to his employment by Rocketdyne, Bill worked as a heat transfer engineer in the gas turbine industry for Textron Lycoming in Stratford, Connecticut. In this role, he gained experience as an in-house problem-solving consultant, facilitator, and instructor, working in critical Engineering-Manufacturing Task Forces.

Away from work, Bill serves as a member of the Deming Medal Committee for the American Society of Quality. He was also the founding president of the In2:InThinking Network, a position he held from 2001 through 2016.   He lives in Santa Clarita, California with wife, Monica.

Bill’s presentation at The W. Edwards Deming Institute’s 2017 Bryce Canyon Society Conference

Dennis Sergent is President and Principal Consultant with the Sergent Results Group (SRG). In this role, he integrates the efforts of a team of contractors to a common aim: serving customers and clients with quality consulting, learning, and coaching.

Dennis has over 20 years of knowledge with experience in delivering operations leadership, consulting, and learning programs in manufacturing, service, education, non-profit, and governmental economic sectors.  He has considerable knowledge and expertise from his work with companies and organizations like Accu-Tool, America By Rail, Ameritraining, AT&T, Chemical Bank, Cisco Systems, Dayton Defense, Michigan Department of Health & Human Services, Michigan Good Government, Southwest Bell Corporation, Speedway, and numerous others.

He’s published several research papers, has delivered hundreds of keynotes, and learning workshops, and his “The Science of Improvement – A Guide to Continual Quality Improvement (CQI)” is in its 7^th edition.  He teaches the 12-week curriculum from it 2-3 times a year.

Dennis has also volunteered at the Northern Illinois Food Bank, the Midland Lions Club, and has served on the boards of Dayton Defense, was chair of the Capital Quality Initiative, and chair of the Michigan Lean Consortium, where he remains as a Board Advisor.

Dennis joined The Deming Institute Advisory Council in 2023.

Kevin Edwards Cahill is Dr. Deming’s grandson and Executive Director of The W. Edwards Deming Institute®. He also serves on the Board of Trustees, where he is president and a successor founding trustee.

Kevin is responsible for guiding the global efforts to achieve the aim of The Deming Institute and leads their strategic planning, management, operations, marketing and communications efforts. He travels, speaks, writes and presents on behalf of The Deming Institute® and in support of his grandfather’s message. Kevin is a member of the ASQ Deming Medal Committee.

Previously, Kevin was co-founder and CEO of ViewBridge, Inc. The company was founded in 1999 and through its operating division, AdConnections, launched the first large-scale web-based sales system application for the broadcast television industry in 2001. AdConnections’ technology and approach helped streamline existing business practices, communications and negotiations in the US broadcast business.

Prior to that, Kevin was vice president and regional sales manager for the media rep firm, Katz Communications. His study and application of Dr. Deming’s philosophy led to his 1988 selection as a founding member of the Katz Kosmic Committee, a group tasked with providing guidance and leadership in the transformation to a new sales system. As chairman of the committee from 1995-1998 he helped guide the design and implementation of various sales, technology, and management systems.

Kevin was born and raised in Washington DC and graduated from UCLA with a B.A. in history. He currently resides in Ketchum, Idaho with his wife Judy, who volunteers full-time for The Deming Institute and serves on their Advisory Council.

In July of 2022, Kevin had the exciting opportunity to speak at the Tugboat Institute’s Evergreen Conference. He discussed his grandfather’s philosophy, his impact on the world, and how modern businesses can grow and thrive by putting people first.

Click here or on the image to view the video on the Tugboat Institute’s Evergreen Journal online.

Ravi is The Deming Institute’s inaugural Fellow. He is also Director of the W. Edwards Deming Quality, Innovation & Leadership Incubator (QUIL), and Senior Consultant of Quality of Management in the Department of Aviation at Southern Utah University. (Read More)