Lynda M. Finn founded Statistical Insight in 2003 to provide consulting and training services in the areas of business process improvement, Six Sigma implementation, Lean Enterprise, and specialized statistical approaches such as design of experiments and data mining. Prior to founding Statistical Insight, Ms. Finn worked for 19 years as a senior consultant at Oriel Incorporated (formerly Joiner Associates) where she was the lead subject matter expert on all Oriel Six Sigma programs.

For over 25 years, Ms. Finn has focused on using data and statistics to improve business processes and achieve key business objectives. She has:

• Worked with a range of companies including health care, software, financial services, insurance, high-tech electronics, manufacturing, retailing and publishing
• Assisted most business functions, including manufacturing, operations, sales and marketing, product development, information technology, customer service, order processing, call centers, finance, HR, R&D and training
• Developed instructor led and e-learning training programs in process management, process design and improvement tools and methods
• Coached and trained people at all levels
• Led and coached numerous improvement projects which have resulted in multi-million dollar savings for her clients
• Lead numerous data mining efforts to improve sales, reduce costs and improve product quality

She has authored or co-authored numerous publications including: Six Sigma Memory Jogger II — a Pocket Guide (Goal/QPC; Spiral edition), Plain and Simple Process Improvement Tools Series (Oriel Inc.), and Guiding Successful Six Sigma Projects (Oriel Inc.)

Ms. Finn holds an M.S. in statistics from the University of Wisconsin-Madison (1983) and a B.S. in biochemistry from Cornell University (1981). She has been certified as a Quality Engineer by the American Society of Quality. In 2004 Lynda was one of only 12 people worldwide selected by the W. Edwards Deming Institute to reconfigure Dr. Deming’s famous “Four Day Seminar” into the 2.5 day seminar “Out of the Crisis” and be certified as an instructor for The W. Edwards Deming Institute®.

Bill Bellows is 35+ year specialist in the fields of Quality and Engineering Management. In addition to his role as Adjunct Professor for California State University, Northridge and Southern Utah University, he serves as President of InThinking Services, partnering with clients to facilitate both the understanding and application of the Deming Philosophy and integrating this philosophy within a greater framework of “better thinking about thinking,” a concept known as “InThinking.”

Bill’s career includes 26 years of employment with Rocketdyne, the world’s premier liquid rocket engine company, providing leadership for “InThinking.” In addition to extensive application experience in the continual improvement of Rocketdyne’s products, processes, and services, these efforts included the design of a highly integrated curriculum of 200+ hours of learning events, known as “An InThinking Roadmap.”

Upon retiring Rocketdyne in 2016, Bill joined the The W. Edwards Deming Institute® for 2.5-years as Deputy Director to share his lessons learned within a worldwide Deming community. Today, as a member of The Deming Institute’s Advisory Council, he continues to tirelessly coach, mentor, facilitate, and advocate for the Institute’s aim.

Audiences for Bill’s presentations and seminars include after-school programs in elementary schools, graduate students at Northwestern University, as well as corporate, university, and public classes across the United Kingdom. Bill earned his BS, MS, and Ph.D. in Mechanical Engineering from Rensselaer Polytechnic Institute in Troy, New York. In addition to his employment by Rocketdyne, Bill worked as a heat transfer engineer in the gas turbine industry for Textron Lycoming in Stratford, Connecticut. In this role, he gained experience as an in-house problem-solving consultant, facilitator, and instructor, working in critical Engineering-Manufacturing Task Forces.

Away from work, Bill serves as chairman of the Deming Medal Committee for the American Society of Quality. He was also the founding president of the In2:InThinking Network, a position he held from 2001 through 2016.   He lives in Santa Clarita, California, with his wife, Monica.