Beyond Looking Good: Deming Management in Public Administration



Presented by The W. Edwards Deming Institute and Southern Utah University

“People blame their plight on to the government and its leaders, or to management and its leaders. They may be correct. But will change in leadership bring better living.”

Conference Aim

Provide an engaging introduction to Dr. Deming’s Management Method (“The Deming System of Profound Knowledge®”) for application in public administration.

Since 1993, The W. Edwards Deming Institute® has both designed and hosted conferences and seminars to present Dr. Deming’s “Management Method” to audiences across the US and internationally as well. Building upon this legacy, The Deming Institute is proud to announce a new 5-hour mini-conference, targeted at leaders at all levels of public administration, presented in partnership with The W. Edwards Deming Incubator for Public Affairs at Southern Utah University.

Program Objective

The objective of this 5-hour mini-conference is to introduce the Deming Management Method, with a focus on its applicability to the challenges and opportunities of public administration.

Conference Venue

Bryce Canyon National Park, Visitors Center

Garfield County, Utah

Speaker Information

Bill Bellows, Deputy Director of The W. Edwards Deming Institute®

Kevin Edwards Cahill, Dr. Deming’s Grandson and President of The W. Edwards Deming Institute®

Heather Groom, Graduate, Masters in Public Administration, Southern Utah University

Steven Ott, Director, Institute for Public and International Affairs, College of Social and Behavioral Science, Professor, Political Science Department, University of Utah

Gayle Pollock, Executive Director, Bryce Canyon Visitors Center

Professor Ravi Roy, Director of The W. Edwards Deming Incubator for Public Affairs at Southern Utah University and W. Edwards Deming Research Fellow in Public Affairs


10:00 – 10:15am – Welcome

10:15 – 10:45am – The World of W. Edwards Deming, by Kevin Cahill

10:45 – 11:45am – The Deming Management Method, by Bill Bellows

11:45 – 12:15pm – Lunch

12:15 – 1:15pm – Park Tour, Gayle Pollock

1:15 – 1:45pm – Public Administration: Past, Present, and Future, Ravi Roy

1:45 – 2:15pm – Reflections on Deming Management, Heather Groom

2:15 – 2:30pm – Break

2:30 – 3:00pm – Panel and Closing Remarks


Who should I contact with questions about the event?

Email The Deming Institute at

What’s the suggested attire for the event?

Business casual

What is the cancellation and refund policy?

Cancellations must be received 10 business days or more prior to the event to receive a full refund. No refunds will be given for cancellations made within 10 days of the event. Registrations are transferrable if you notify The Deming Institute up to 4 days in advance of the event.

Sponsorship Opportunities







At A Glance
Wednesday, March 29, 2017
Bryce Canyon National Park
Who Should Attend


What's Included

Light snacks, beverages, and lunch

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