Bill Bellows is 35+ year specialist in the fields of Quality and Engineering Management. In addition to his role as Adjunct Professor for California State University, Northridge and Southern Utah University, he serves as President of InThinking Services, partnering with clients to facilitate both the understanding and application of the Deming Philosophy and integrating this philosophy within a greater framework of “better thinking about thinking,” a concept known as “InThinking.”

Bill’s career includes 26 years of employment with Rocketdyne, the world’s premier liquid rocket engine company, providing leadership for “InThinking.” In addition to extensive application experience in the continual improvement of Rocketdyne’s products, processes, and services, these efforts included the design of a highly integrated curriculum of 200+ hours of learning events, known as “An InThinking Roadmap.”

Upon retiring Rocketdyne in 2016, Bill joined the The W. Edwards Deming Institute® for 2.5-years as Deputy Director to share his lessons learned within a worldwide Deming community. Today, as a member of The Deming Institute’s Advisory Council, he continues to tirelessly coach, mentor, facilitate, and advocate for the Institute’s aim.

Audiences for Bill’s presentations and seminars include after-school programs in elementary schools, graduate students at Northwestern University, as well as corporate, university, and public classes across the United Kingdom. Bill earned his BS, MS, and Ph.D. in Mechanical Engineering from Rensselaer Polytechnic Institute in Troy, New York. In addition to his employment by Rocketdyne, Bill worked as a heat transfer engineer in the gas turbine industry for Textron Lycoming in Stratford, Connecticut. In this role, he gained experience as an in-house problem-solving consultant, facilitator, and instructor, working in critical Engineering-Manufacturing Task Forces.

Away from work, Bill serves as a member of the Deming Medal Committee for the American Society of Quality. He was also the founding president of the In2:InThinking Network, a position he held from 2001 through 2016.   He lives in Santa Clarita, California with wife, Monica.

Bill’s presentation at The W. Edwards Deming Institute’s 2017 Bryce Canyon Society Conference

Dr. Ravi K. Roy is Director of the W. Edwards Deming Quality, Innovation & Leadership Incubator (QUIL), and Senior Consultant of Quality of Management in the Department of Aviation at Southern Utah University. He is also the inaugural W. Edwards Deming Fellow with the Institute, a position he assumed in January 2016, with promotion to Senior Research Fellow in January 2018.  Prior to this, he served as both the Director of the Post-Graduate Program in International Development at RMIT University in Melbourne, Australia (2009-2011) as well as the Director of MPA program at California State University, Northridge in California (2011-2013). Ravi earned his Bachelors degree in Political Science at UCLA before going to earn his Masters and a PhD in Public Policy/Political Science at Claremont Graduate University, one of only a handful of private comprehensive doctoral institutions in California. He has held Research Scholar positions at the University of California, Santa Barbara (2011-2015) and the Claremont Institute for Economic Policy Studies (2002-2004). He also was the Stanton Avery Professor at Pitzer College (Spring 2002).

At The W. Edwards Deming Institute’s® 2015 Annual Conference, Ravi presented a paper that applies Deming’s New Economics and Arthur Denzau and Douglass North’s New Institutional Economics to improve inter-organizational systems thinking.

Roy’s expertise is in the area of Shared Mental Models. He has published several books and articles with Routledge Press, Sage Press, and Oxford University Press. In 2013, he delivered a session entitled “Cultivating Shared Mental Models and Social Capital” at the In2:InThinking Network Forum. In 2014, he gave a presentation entitled “Inquiring Beautiful Minds” at the annual In2:InThinking Network Forum. That same year, Roy served as a Thought Leader on the topic of “Shared Mental Models” for Aerojet Rocketdyne’s monthly seminar series. He and former Deming Institute board member, and now Deputy Director, Bill Bellows, piloted “The Dialogic Sessions,” devoted to the topic of “Shared Mental Models,” at the In2:InThinking Network’s 2016 Forum.

Ravi Roy’s presentation at the Deming Management in Public Administration Conference in 2017 on Public Administration: Past, Present, and Future.