From Red Square Puzzles to Blue Pen Companies – Discover and Address Hidden Barriers to Teamwork

“It would be better if everyone would work together as a system, with the aim for everybody to win.” – W. Edwards Deming

This year’s Bryce Canyon Society Deming Forum features an in-person 7-hour seminar on the foundations of teamwork and the connecting power and potential this provides to all organizations. As Dr. Deming believed, working together is fundamental to both solving and preventing problems while providing the ability to improve how they operate continually.  Towards this end, individual and group proficiency in the principles and examples of “thinking together” is fundamental to organizations that “work together, learn together, and think together” and how they share and deploy resources.  In the new economy, the systemic utilization of resources will be a necessary condition, fundamental to how all organizations operate.


This highly interactive learning event aims to reveal blind spots to teamwork and presents new fundamental concepts and strategies from the Deming philosophy. These strategies will shift organizations in a new direction, embedded with the vibrant benefits of a collaborative environment. This powerful new framework enables leaders to manage their resources better, including, but not limited to, time, money, knowledge, equipment, and people.  


As designed, this seminar presents Dr. Deming’s System of Profound Knowledge both implicitly and explicitly, with the significance of each element of the four elements (systems, variation, knowledge, and psychology), plus their interactions, revealed through a series of “Organization Simulations.”


Bill Bellows, Ph.D.
President, InThinking Services, Inc.

Bill Bellows is 35+ year specialist in the fields of Quality and Engineering Management. In addition to his role as Adjunct Professor for California State University, Northridge and Southern Utah University, he serves as President of InThinking Services, partnering with clients to facilitate both the understanding and application of the Deming Philosophy and integrating this philosophy within a greater framework of “better thinking about thinking,” a concept known as “InThinking.”

Bill’s career includes 26 years of employment with Rocketdyne, the world’s premier liquid rocket engine company, providing leadership for “InThinking.” In addition to extensive application experience in the continual improvement of Rocketdyne’s products, processes, and services, these efforts included the design of a highly integrated curriculum of 200+ hours of learning events, known as “An InThinking Roadmap.”

Upon retiring Rocketdyne in 2016, Bill joined the The W. Edwards Deming Institute® for 2.5-years as Deputy Director to share his lessons learned within a worldwide Deming community. Today, as a member of The Deming Institute’s Advisory Council, he continues to tirelessly coach, mentor, facilitate, and advocate for the Institute’s aim.

Audiences for Bill’s presentations and seminars include after-school programs in elementary schools, graduate students at Northwestern University, as well as corporate, university, and public classes across the United Kingdom. Bill earned his BS, MS, and Ph.D. in Mechanical Engineering from Rensselaer Polytechnic Institute in Troy, New York. In addition to his employment by Rocketdyne, Bill worked as a heat transfer engineer in the gas turbine industry for Textron Lycoming in Stratford, Connecticut. In this role, he gained experience as an in-house problem-solving consultant, facilitator, and instructor, working in critical Engineering-Manufacturing Task Forces.

Away from work, Bill serves as a member of the Deming Medal Committee for the American Society of Quality. He was also the founding president of the In2:InThinking Network, a position he held from 2001 through 2016.   He lives in Santa Clarita, California with wife, Monica.


YouTube video


Bill’s presentation at The W. Edwards Deming Institute’s 2017 Bryce Canyon Society Conference

YouTube video
Dr. Ravi K. Roy

Dr. Ravi K. Roy is Director of the W. Edwards Deming Quality, Innovation & Leadership Incubator (QUIL), and Senior Consultant of Quality of Management in the Department of Aviation at Southern Utah University. He is also the inaugural W. Edwards Deming Fellow with the Institute, a position he assumed in January 2016, with promotion to Senior Research Fellow in January 2018.  Prior to this, he served as both the Director of the Post-Graduate Program in International Development at RMIT University in Melbourne, Australia (2009-2011) as well as the Director of MPA program at California State University, Northridge in California (2011-2013). Ravi earned his Bachelors degree in Political Science at UCLA before going to earn his Masters and a PhD in Public Policy/Political Science at Claremont Graduate University, one of only a handful of private comprehensive doctoral institutions in California. He has held Research Scholar positions at the University of California, Santa Barbara (2011-2015) and the Claremont Institute for Economic Policy Studies (2002-2004). He also was the Stanton Avery Professor at Pitzer College (Spring 2002).

At The W. Edwards Deming Institute’s® 2015 Annual Conference, Ravi presented a paper that applies Deming’s New Economics and Arthur Denzau and Douglass North’s New Institutional Economics to improve inter-organizational systems thinking.

Roy’s expertise is in the area of Shared Mental Models. He has published several books and articles with Routledge Press, Sage Press, and Oxford University Press. In 2013, he delivered a session entitled “Cultivating Shared Mental Models and Social Capital” at the In2:InThinking Network Forum. In 2014, he gave a presentation entitled “Inquiring Beautiful Minds” at the annual In2:InThinking Network Forum. That same year, Roy served as a Thought Leader on the topic of “Shared Mental Models” for Aerojet Rocketdyne’s monthly seminar series. He and former Deming Institute board member, and now Deputy Director, Bill Bellows, piloted “The Dialogic Sessions,” devoted to the topic of “Shared Mental Models,” at the In2:InThinking Network’s 2016 Forum.

Ravi Roy’s presentation at the Deming Management in Public Administration Conference in 2017 on Public Administration: Past, Present, and Future.

YouTube video

Learning Objectives

Attendees of this seminar will take their “next steps” in:


1.  Understanding the leadership skills for managing interdependent actions, as defined by an evolving understanding of W. Edwards Deming’s System of Profound Knowledge


2.  Learning how to discover opportunities for moving from the “Old Economics” of managing actions (parts, tasks, and milestones) to the “New Economics” of managing interactions


3.  Discovering how traditional management systems are designed to manage an endless list of symptoms, resulting from not knowing how to lead with a “systems view”


4.  Gaining an appreciation of two fundamental modes of thinking which operate in our blind spots, an awareness of which allows for shifting from a focus on “siloes” and “big problems” to “synergy” and “great opportunities” (for investment)


5.  Recognizing the competitive advantage of understanding the differences between Compliance Excellence (a focus on Actions, in isolation) and Contextual Excellence (a focus on Actions, viewed as a system, also known as Interactions)


At A Glance
Southern Utah University Great Hall
351 W University Blvd.
Cedar City, UT 84720
Who Should Attend

Students, employees and volunteers at all levels of organizations, small and large, including industry, government, education, healthcare, and non-profits.

What's Included


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