Kelly Allan is the senior associate of Kelly Allan Associates, Ltd. A member of the Better Business Bureau since 1982, the company enjoys the BBB’s highest (A+) rating, with a spotless record of client satisfaction. In 1999, when Peter R. Scholtes (The Team Handbook and The Leader’s Handbook) retired, he recruited Kelly to continue his seminars and consulting practice. More recently, Kelly wrote a new chapter for the 3rd Edition of Dr. Deming’s seminal book, The New Economics. The chapter explains the relevance of Deming’s leadership method, includes case studies, and offers guidance on how to “do Deming.”
In 2004, Kelly was one of 12 people selected by The Deming Institute to design and deliver a 2.5-day seminar to capture the essence of Dr. Deming’s famous Four-Day Seminars. Kelly’s published work has appeared in a variety of journals, including Business First, Fast Company, Personnel Journal, Marketing News, Inc. Magazine, Business Marketing Association News, Harvard Business Review, and The Wall Street Journal. He has been featured in Fast Company, Quality Progress, The Masterful Coaching Field Book, The Knowing-Doing Gap, and Abolishing Performance Appraisals.