Deming’s Second Theorem: We are being ruined by best efforts and hard work.
Categories: Business, Leadership, Perseverance, System Thinking, Work
Comments
see also, “Does anybody give a hoot about profit?” Speech to European Executives, July 11, 1990
Source
The Deming of America, Interview Special with Priscilla Petty, Produced by Petty Consulting Productions, Public Television Special 1991