Learning is not compulsory; it’s voluntary. Improvement is not compulsory; it’s voluntary. But to survive, we must learn.
Categories: Improvement, Learning
Comments
Frank Voehl quoting Deming from a personal recording of the Deming 4-Day Seminar “Quality Productivity, and Competitive Position”, Newport Beach, CA February 24-28, 1986
Source
Deming The Way We Knew Him: The Way We Knew Him by Frank Voehl