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Standard Work Instructions are Continually Improved; They are not a Barrier to Improvement

By John Hunter / January 28, 2014 / 0 Comments

…in process improvements and avoid the common practice of performance degrading in organizations without process thinking cultures. Degrading performance over time is common when an improvement project is completed, if…

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20th Annual International Deming Research Seminar, 3-4 March 2014 in New York City

By John Hunter / February 10, 2014 / 0 Comments

By John Hunter, founder of CuriousCat.com. The 20th Annual International Deming Research Seminar will be held 3-4 March 2014 at Fordham University in New York City. Experts in healthcare and…

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Lessons From the Red Bead Experiment with Dr. Deming

By John Hunter / March 10, 2014 / 0 Comments

…on the causes of the red beads the company just blamed workers and went out of business. Instead our companies need to have a system that supports and encourages those…

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Approaching Sustainability Using Deming’s Thinking

By John Hunter / March 24, 2014 / 0 Comments

By John Hunter, founder of CuriousCat.com. Excerpt from panel discussion on Deming and Sustainability with Andrew KcKeon at the 2013 Deming Institute Fall Conference. Andrew mentions Clayton Christensen’s work with…

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Applying Deming’s Management Ideas at the Maine State Prison

By John Hunter / April 17, 2014 / 0 Comments

By John Hunter, founder of CuriousCat.com. Jon Parker learned about Deming’s management ideas while serving in the United States Navy. The Navy had a huge effort to use Deming’s ideas…

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Brian Joiner Discussing His Career

By John Hunter / April 3, 2014 / 0 Comments

By John Hunter, founder of CuriousCat.com. In a previous post, Approaching Sustainability Using Deming’s Thinking, where you see Brian Joiner in the video (he and Andrew KcKeon were on the…

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The Principles and Methods for Improvement are the Same in Manufacturing and Service Companies

By John Hunter / May 2, 2014 / 0 Comments

…manufacturers. Chapter 7 of Out of the Crisis specifically discusses examples from service companies: banking, insurance, government, electric utility, railway, telephone company, municipal transit system, hotel, postal service, airlines, restaurant,…

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The W. Edwards Deming Institute 2014 Fall Conference, Oct 16-19

By John Hunter / May 17, 2014 / 0 Comments

By John Hunter, founder of CuriousCat.com. The W. Edwards Deming Institute® 2014 Fall Conference will be held at Airtel Plaza Hotel in Van Nuys, California. The theme for this years…

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The W. Edward Deming Institute Launches a New Podcast Series

By John Hunter / June 4, 2014 / 0 Comments

By John Hunter, founder of CuriousCat.com. The W. Edward Deming Institute is pleased to announce the Deming Podcast. We created a new Twitter account specifically for the podcasts: @DemingPodcast (our…

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Guided by Theory Not Figures

By John Hunter / June 18, 2014 / 0 Comments

By John Hunter, founder of CuriousCat.com. Managers must make decisions when data is unavailable or even impossible to collect. A simple example is training. The only immediate evidence is its…

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