Guest Post

The Ethics of Quality

By Guest Post / December 10, 2018 / 0 Comments

Dennis Sergent explores the strong correlation between quality and ethics.

Read More

Two Tweets & A Blog

By Guest Post / September 25, 2018 / 0 Comments

Guest blog by Bob Browne, author of Sys-Tao – Western Logic and Eastern Flow and former Chairman and CEO of the Great Plains Coca-Cola Bottling Company Tweet One The question, “If Japan can, why can’t we?” conjures up the works of W. Edwards Deming. It also begs another question, “If the Japanese so easily understood […]

Read More

The best and the brightest

By Guest Post / September 10, 2018 / 0 Comments

We hear a lot of talk about companies wanting to hire the best and the brightest. But is that a great long-term strategy? Is there something better?

Read More

Restaurant Week (An elementary look at quality culture fundamentals)

By Guest Post / August 30, 2018 / 0 Comments

Industry can help provide the solution for our educational problems. But ultimately, education will provide the solution for our industry problems.

Read More

My quest for understanding

By Guest Post / June 25, 2018 / 0 Comments

Why is it so hard to get the Deming approach to “stick” at organizations?Keith Sparkjoy’s answer may surprise you.

Read More

Recommended aim, with examples

By Guest Post / January 25, 2018 / 0 Comments

Guest post by Keith Sparkjoy, Vice President of the Sparkjoy Foundation* Of all of Deming’s work, the bit with the most potential impact is also the bit that Deming kept close to his vest – because it doesn’t advocate company growth as an aim, and his clients would not have understood. There is a paragraph from […]

Read More

Encouraging Organizational Learning

By Guest Post / January 12, 2018 / 0 Comments

Guest post by Lori Fry, Principal with Navigator Management Partners, originally featured as a post at https://dignityatworkproject.com/.    Follow this link to listen to our first podcast with Lori. Writer’s block – the struggle is REAL.  People who know me will insist that I’m rarely at a loss for words – so what gives?  Thankfully, I had a […]

Read More

Transformation Paradox

By Guest Post / November 23, 2017 / 0 Comments

This guest post is an excerpt from Ed Baker’s book (pages 31-32), The Symphony of Profound Knowledge, which was created in partnership with Aileron.org. Managers in business, school administrators, and teachers may believe that they have to grade, rate, and rank, to manage by numbers and use other traditional methods because these are necessary to do their […]

Read More

Command-and-Control Management Style delivers the wrong message

By Guest Post / November 9, 2017 / 0 Comments

Guest post by Lori Fry, Principal with Navigator Management Partners, originally featured as a post at https://dignityatworkproject.com/    Follow this link to listen to our first podcast with Lori. My son, Ben, was written up at work for calling off so he could evacuate Florida ahead of Hurricane Irma’s landfall.  You can read about it in The Washington […]

Read More

“Nailed it.” A lesson in overcoming project complexity

By Guest Post / October 12, 2017 / 0 Comments

Guest post by Lori Fry, Principal with Navigator Management Partners, originally featured as a post at https://dignityatworkproject.com/    Follow this link to listen to our first podcast with Lori. When your project shows signs of trouble, go basic first. It was Benjamin Franklin and not 70’s musician Todd Rundgren who first admonished us to pay attention to the […]

Read More
Scroll to Top