John Hunter

Applying W. Edwards Deming’s Ideas in Software Development

By John Hunter / July 17, 2017 / 0 Comments

Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. This video shows Poorani Jeyaseker’s presentation, The Role of W. Edwards Deming in Today’s IT, at the 2015 Deming Research Seminar. Poorani explains how the management system drives behavior that is not useful to the organization. The business team asks for estimates for […]

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Improving the Management System with an Understanding of Deming

By John Hunter / July 3, 2017 / 0 Comments

Guest post by John Hunter, founder of CuriousCat.com. In his presentation at the 2015 Deming Research Seminar Joseph Schneider discusses his efforts to apply Deming’s ideas within Siemens. Joseph talks about how they worked to use Deming’s ideas even though much of the management system was not within their control (so they had to accept […]

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When We Understand Our Work and We are Given the Ability to Improve It – We Will

By John Hunter / June 19, 2017 / 0 Comments

By John Hunter, author of the Curious Cat Management Improvement Blog. Jim Benson’s presentation at our 2015 International Deming Research Seminar explored how to manage the workload better to improve results. We want to help people become happy so that they will build better products. We fundamentally believe that happy people do exactly that. Companies […]

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Creativity: Presentation by Heather Groom

By John Hunter / June 5, 2017 / 0 Comments

Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Heather Groom’s presentation on Creativity at our Deming in Public Administration seminar. In discussing the roadblocks to creativity she mentioned the imposter syndrome. I have seen imposter syndrome mentioned very frequently recently (the last year or two). I find it […]

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Video of W. Edwards Deming at Western Connecticut State University in 1990

By John Hunter / May 11, 2017 / 1 Comment

By John Hunter, author of the Curious Cat Management Improvement Blog. Presentation by W. Edwards Deming at Western CT State University – February 1990 We are being ruined by best efforts without knowledge. Sure we want best efforts but guided with knowledge. Efforts guided by instinct do more harm than good. Our problem is best […]

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Find Online Resources for Learning About Deming’s Ideas on Management

By John Hunter / May 1, 2017 / 0 Comments

By John Hunter, founder of CuriousCat.com. There are many online resources for those looking to improve the practice of management in their organization in a way consistent with Dr. Deming’s management system. The W. Edwards Deming Institute maintains several online resources: The W. Edwards Deming Institute web site, which includes a wealth of resources including […]

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Public Administration: Past, Present, and Future

By John Hunter / April 27, 2017 / 0 Comments

By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Professor Ravi Roy, Director of the W. Edwards Deming Incubator for Public Affairs at Southern Utah University spoke at the Deming Management in Public Administration Conference earlier this year on Public Administration: Past, Present, and Future. Quoting Denzau and North (from Shared […]

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Creating a Deep Commitment to Delighting Customers

By John Hunter / April 24, 2017 / 0 Comments

By John Hunter, author of Management Matters: Building Enterprise Capability. Those organizations that can delight customers today and take the steps today that position the organization to delight customers in the future will prosper and grow. But building and maintaining a management culture that reinforces delighting customers and long term thinking is quite difficult. I […]

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Red Beads and Profound Knowledge: Deming and Quality of Education

By John Hunter / April 20, 2017 / 0 Comments

By John Hunter, author of the Curious Cat Management Improvement Blog. Sharon Lohr presented the 2014 American Statistical Association (ASA) Deming Lecture – Red Beads and Profound Knowledge: Deming and Quality of Education (slides with notes and references). Dr. Lohr earned her doctorate in statistics from the University of Wisconsin-Madison, where she learned about Deming’s […]

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The Transformation is Everybody’s Job

By John Hunter / April 17, 2017 / 0 Comments

By John Hunter, author of Management Matters: Building Enterprise Capability. W. Edwards Deming’s 14th point is: Put everybody in the company to work to accomplish the transformation. The transformation is everybody’s job. One important point to note is that quotes lose a great deal when taken out of context. You can also find quotes by […]

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