Deming Philosophy

Recommended aim, with examples

By Guest Post / January 25, 2018 / 0 Comments

Guest post by Keith Sparkjoy, Vice President of the Sparkjoy Foundation* Of all of Deming’s work, the bit with the most potential impact is also the bit that Deming kept close to his vest – because it doesn’t advocate company growth as an aim, and his clients would not have understood. There is a paragraph from […]

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Applying Deming’s Management Ideas at the Great Plains Coca Cola Bottling Company

By John Hunter / January 15, 2018 / 0 Comments

Guest post by John Hunter, founder of CuriousCat.com. This webcast shows Bob Browne’s presentation, Profound Knowledge of the Real Thing, at the 2012 Annual Deming Conference. Bob is the former CEO of the Great Plains Coca Cola Bottling Company. Among other things, this presentation is a good option for those seeking an example that provides […]

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Encouraging Organizational Learning

By Guest Post / January 12, 2018 / 0 Comments

Guest post by Lori Fry, Principal with Navigator Management Partners, originally featured as a post at https://dignityatworkproject.com/.    Follow this link to listen to our first podcast with Lori. Writer’s block – the struggle is REAL.  People who know me will insist that I’m rarely at a loss for words – so what gives?  Thankfully, I had a […]

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Learning to Discern – Quality & Quantity

By Bill Bellows / December 15, 2017 / 0 Comments

Post by Bill Bellows, Deputy Director, The Deming Institute “The basic problem anywhere is quality.   What is quality?   A product or a service possesses quality if it helps somebody and enjoys a good and sustainable market.” W. Edwards Deming When our daughter, Allison, was about 3 years old, she joined me for a quick ride to the […]

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Applying Quality as a Business Strategy at Hallmark Building Supplies

By John Hunter / December 4, 2017 / 0 Comments

Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. This webcast shows Louie Paynter’s presentation, Hallmark Building Supplies’ Approach to Applying Quality as a Business Strategy, at the 2012 Annual Deming Conference. I have written about this presentation in 2013 with a few selected clips from the presentation. Now we have added […]

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Utopia: Next Stop or Last Stop?

By Bill Bellows / November 16, 2017 / 0 Comments

Post by Bill Bellows, Deputy Director, The Deming Institute. Sir Thomas More was not the first person, nor the last, to disagree with King Henry VIII. His last serious conflict, refusing to attend the coronation of Anne Boleyn as the Queen of England in 1533, was interpreted as a snub against Anne. From this episode, More’s […]

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Command-and-Control Management Style delivers the wrong message

By Guest Post / November 9, 2017 / 0 Comments

Guest post by Lori Fry, Principal with Navigator Management Partners, originally featured as a post at https://dignityatworkproject.com/    Follow this link to listen to our first podcast with Lori. My son, Ben, was written up at work for calling off so he could evacuate Florida ahead of Hurricane Irma’s landfall.  You can read about it in The Washington […]

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Fixing Education: A Model That Works, by Bette Moen

By John Hunter / November 6, 2017 / 0 Comments

Guest post by John Hunter, founder of CuriousCat.com. This webcast shows Bette Moen’s presentation, Fixing Education: A Model That Works, at the 2012 Annual Deming Conference. Bette is the founder and director of Cedar Crest Academy. Cedar Crest pays close personal attention to each student and adjusts the system to their needs and strengths. The […]

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What to think when things do not add up…

By Bill Bellows / November 3, 2017 / 0 Comments

Post by Bill Bellows, Deputy Director, The Deming Institute. “The efforts of the various divisions in a company, each given a job, are not additive.   Their efforts are interdependent.” W. Edwards Deming, The New Economics In the summer of 2005, I spoke at a conference which featured Jack Welch, the former CEO of General Electric, as […]

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Standardization With a Systems View Allows Creativity to Flourish

By John Hunter / October 30, 2017 / 0 Comments

Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). We all benefit from standardization every day. We can plug our devices into a wall outlet and power them. We can get a replacement battery and have it work as expected. We can type on the keyboard without thinking because […]

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