Deming Philosophy

A box with office supplies next to a clipboard with a sheet of paper that says "layoff" on it and a man with his head and fist on the desk indicating devastation.

Looking at Layoffs Through the Deming Lens

By Bill Bellows / November 16, 2022 / 1 Comment

In this guest post Bill Bellows looks at recent layoff announcements from a Deming point of view. Who is responsible for company failures? What is Ford doing differently? What happens when companies target “poor performers” and how easy it is to “do the wrong thing right.”

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Green crops in rows with a sunrise sky above them.

Bees, Ants, Elephants, and Crops: Systemic Thinking for Innovation

By John Hunter / September 27, 2022 / 0 Comments

In this guest post by John Hunter, he explores how using Deming systemic thinking leads to innovation, when the urge to “just do what we’ve always done” is strong.

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Dr. Deming holding a bouquet of flowers shaking hands with factory workers in Japan.

W. Edwards Deming is Not a Method or Program

By Christina Dragonetti / September 6, 2022 / 2 Comments

In this guest post, Ed Baker describes how the Deming philosophy is a unique and all-encompassing way of thinking. Unlike TQM, Six Sigma, Lean Manufacturing, and other programs promoted to improve quality and productivity, Deming is not simply a checklist, program, or set of methods for managers.

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Series of wooden gears in a horizontal line, each held by a person's fingers.

Why Did the Management System Allow the Failure?

By John Hunter / August 8, 2022 / 0 Comments

In this guest post, John Hunter explores the questions management should ask when there’s a failure or problem, rather than blaming an individual.

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Image of Deming Chain Reaction - text: Improve Quality —> Costs decrease because of less rework, fewer mistakes, fewer delays, snags, better use of machine-time and materials —> Productivity Improves —> Capture the market with better quality and lower price —> Stay in Business —> Provide jobs and more jobs

Using Customer Feedback to Drive Continual Improvement

By John Hunter / July 18, 2022 / 0 Comments

In this guest post, John Hunter focuses on how improving the quality of your products or services cuts costs.

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Part of a compass sitting on map grid lines, in yellow and sepia tones.

Beginning the Deming Journey: a Newbie’s Perspective

By Christina Dragonetti / July 12, 2022 / 4 Comments

New to The Deming Institute, Christina Dragonetti describes the beginning of her Deming journey, reflects on a previous employer’s disaster when they only went halfway with Deming, and offers examples and tips for others early in their Deming journey.

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image with text - Deming’s First Theorem: “Nobody gives a hoot about profits.”

Russell Ackoff: Solving Problems with an Appreciation for Systems

By John Hunter / July 5, 2022 / 0 Comments

In this guest post, John Hunter revisits a 2004 video of Russell Ackoff, and the lessons we can still learn from him.

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photo of Eizaburo Nishibori, W. Edwards Deming and Sigeiti Moriguti

Some New Principles of Management: Deming’s 1978 Speech in Tokyo

By John Hunter / June 2, 2022 / 0 Comments

In this guest post, John Hunter pulls a few excerpts from Dr. Deming’s 1978 speech in Tokyo and connects them to Deming’s later work refining his ideas.

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Woman's face with medical icons next to her, including 2 pills, a heart, a pill bottle, a cross, and others.

Transforming Resident Assessment with Deming’s System of Profound Knowledge

By John Hunter / May 23, 2022 / 1 Comment

In this guest post John Hunter reviews “Transforming Resident Assessment: An Analysis Using Deming’s System of Profound Knowledge” and discusses how evaluations often lead to bad data.

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Empty classroom with desks facing a teacher's lectern, desk, and blackboard.

Are Best Efforts Ruining Education?

By Christina Dragonetti / May 16, 2022 / 0 Comments

In this guest post, Taylor Lux views the American education system through the Deming lens, finding significant shortfalls in spite of educators’ best efforts.

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