System of Profound Knowledge
One of the most pre-eminent philosophers in the world, Alasdair MacIntyre cites Deming at length in his 2016 book, Ethics in the Conflicts of Modernity.
To succeed over the long term, organizations must seek not to satisfy customers but to delight them.
Bill Bellows talks about lean management within the (oft-overlooked) larger context of the Deming Philosophy.
“Learning is essential for our survival as a society.” – Dennis Sergent shares his Deming journey.
Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). The W. Edwards Deming Institute provides online access to a recording, from 1992, of Dr. Deming’s Four-Day Seminar. There is a cost for viewing these videos; remember we do make many videos available online for no charge including: If Japan […]
Post by Bill Bellows, Deputy Director, The Deming Institute “A product or service possesses quality if it helps someone and enjoys a sustainable market.” W. Edwards Deming “Quality is defined by doing it right the first time.” Phillip Crosby “There is not a day I don’t think about what Dr. Deming meant to us. Deming is […]
“Now, more than ever, organizations possess limitless opportunities to improve how they manage resources within a system.” – Bill Bellows
We hear a lot of talk about companies wanting to hire the best and the brightest. But is that a great long-term strategy? Is there something better?
Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. On Statistical Techniques in Industry as a Natural Resource by W. Edwards Deming (1952) In the new way, management introduces, through consumer research, a 4th step, and runs through the 4 steps is a cycle, over and over … New Way Design the […]
ASA Deming Lecture: “Profound Knowledge from a Knowledge Use Perspective,” Vincent P. Barabba, Market Insight Corporation