System of Profound Knowledge
One of the most pre-eminent philosophers in the world, Alasdair MacIntyre cites Deming at length in his 2016 book, Ethics in the Conflicts of Modernity.
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To succeed over the long term, organizations must seek not to satisfy customers but to delight them.
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Bill Bellows talks about lean management within the (oft-overlooked) larger context of the Deming Philosophy.
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“Learning is essential for our survival as a society.” – Dennis Sergent shares his Deming journey.
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Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). The W. Edwards Deming Institute provides online access to a recording, from 1992, of Dr. Deming’s Four-Day Seminar. There is a cost for viewing these videos; remember we do make many videos available online for no charge including: If Japan […]
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Post by Bill Bellows, Deputy Director, The Deming Institute “A product or service possesses quality if it helps someone and enjoys a sustainable market.” W. Edwards Deming “Quality is defined by doing it right the first time.” Phillip Crosby “There is not a day I don’t think about what Dr. Deming meant to us. Deming is […]
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“Now, more than ever, organizations possess limitless opportunities to improve how they manage resources within a system.” – Bill Bellows
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We hear a lot of talk about companies wanting to hire the best and the brightest. But is that a great long-term strategy? Is there something better?
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Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. On Statistical Techniques in Industry as a Natural Resource by W. Edwards Deming (1952) In the new way, management introduces, through consumer research, a 4th step, and runs through the 4 steps is a cycle, over and over … New Way Design the […]
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ASA Deming Lecture: “Profound Knowledge from a Knowledge Use Perspective,” Vincent P. Barabba, Market Insight Corporation
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