System of Profound Knowledge

What we see…

By Bill Bellows / November 30, 2018 / 0 Comments

Bill Bellows talks about lean management within the (oft-overlooked) larger context of the Deming Philosophy.

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Why Deming / Why Now / Working to transform “our” system

By Bill Bellows / November 8, 2018 / 0 Comments

“Learning is essential for our survival as a society.” – Dennis Sergent shares his Deming journey.

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Four-Day Seminar with Dr. Deming Videos

By Matthew Moss / November 5, 2018 / 0 Comments

Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). The W. Edwards Deming Institute provides online access to a recording, from 1992, of Dr. Deming’s Four-Day Seminar. There is a cost for viewing these videos; remember we do make many videos available online for no charge including: If Japan […]

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In Search of Excellence

By Bill Bellows / October 30, 2018 / 0 Comments

Post by Bill Bellows, Deputy Director, The Deming Institute “A product or service possesses quality if it helps someone and enjoys a sustainable market.” W. Edwards Deming  “Quality is defined by doing it right the first time.” Phillip Crosby “There is not a day I don’t think about what Dr. Deming meant to us. Deming is […]

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Why Deming / Why Now

By Bill Bellows / October 2, 2018 / 0 Comments

“Now, more than ever, organizations possess limitless opportunities to improve how they manage resources within a system.” – Bill Bellows

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The best and the brightest

By Guest Post / September 10, 2018 / 0 Comments

We hear a lot of talk about companies wanting to hire the best and the brightest. But is that a great long-term strategy? Is there something better?

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Iterative Customer Focus

By Matthew Moss / August 20, 2018 / 0 Comments

Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. On Statistical Techniques in Industry as a Natural Resource by W. Edwards Deming (1952) In the new way, management introduces, through consumer research, a 4th step, and runs through the 4 steps is a cycle, over and over … New Way Design the […]

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Profound Knowledge from a Knowledge Use Perspective

By Matthew Moss / July 30, 2018 / 0 Comments

ASA Deming Lecture: “Profound Knowledge from a Knowledge Use Perspective,” Vincent P. Barabba, Market Insight Corporation

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My quest for understanding

By Guest Post / June 25, 2018 / 0 Comments

Why is it so hard to get the Deming approach to “stick” at organizations?Keith Sparkjoy’s answer may surprise you.

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Deming 101: Goals, Aims, and Analytics, by Mike Tveite

By John Hunter / June 4, 2018 / 0 Comments

In this 2012 webcast by Mike Tveite, learn the difference between an aim and a goal, and how the goal often gets in the way of the aim.

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