System of Profound Knowledge

Four-Day Seminar with Dr. Deming Videos

By deming / November 5, 2018 / 0 Comments

Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). The W. Edwards Deming Institute provides online access to a recording, from 1992, of Dr. Deming’s Four-Day Seminar. There is a cost for viewing these videos; remember we do make many videos available online for no charge including: If Japan […]

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In Search of Excellence

By Bill Bellows / October 30, 2018 / 0 Comments

Post by Bill Bellows, Deputy Director, The Deming Institute “A product or service possesses quality if it helps someone and enjoys a sustainable market.” W. Edwards Deming  “Quality is defined by doing it right the first time.” Phillip Crosby “There is not a day I don’t think about what Dr. Deming meant to us. Deming is […]

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Why Deming / Why Now

By Bill Bellows / October 2, 2018 / 0 Comments

“Now, more than ever, organizations possess limitless opportunities to improve how they manage resources within a system.” – Bill Bellows

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The best and the brightest

By Guest Post / September 10, 2018 / 0 Comments

We hear a lot of talk about companies wanting to hire the best and the brightest. But is that a great long-term strategy? Is there something better?

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Iterative Customer Focus

By deming / August 20, 2018 / 0 Comments

Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. On Statistical Techniques in Industry as a Natural Resource by W. Edwards Deming (1952) In the new way, management introduces, through consumer research, a 4th step, and runs through the 4 steps is a cycle, over and over … New Way Design the […]

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Profound Knowledge from a Knowledge Use Perspective

By deming / July 30, 2018 / 0 Comments

ASA Deming Lecture: “Profound Knowledge from a Knowledge Use Perspective,” Vincent P. Barabba, Market Insight Corporation

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My quest for understanding

By Guest Post / June 25, 2018 / 0 Comments

Why is it so hard to get the Deming approach to “stick” at organizations?Keith Sparkjoy’s answer may surprise you.

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Deming 101: Goals, Aims, and Analytics, by Mike Tveite

By deming / June 4, 2018 / 0 Comments

In this 2012 webcast by Mike Tveite, learn the difference between an aim and a goal, and how the goal often gets in the way of the aim.

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Applying Deming’s Management Ideas at the Great Plains Coca Cola Bottling Company

By deming / January 15, 2018 / 0 Comments

Guest post by John Hunter. This webcast shows Bob Browne’s presentation, Profound Knowledge of the Real Thing, at the 2012 Annual Deming Conference. Bob is the former CEO of the Great Plains Coca Cola Bottling Company. Among other things, this presentation is a good option for those seeking an example that provides historical business results […]

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What to think when things do not add up…

By Bill Bellows / November 3, 2017 / 0 Comments

Post by Bill Bellows, Deputy Director, The Deming Institute. “The efforts of the various divisions in a company, each given a job, are not additive.   Their efforts are interdependent.” W. Edwards Deming, The New Economics In the summer of 2005, I spoke at a conference which featured Jack Welch, the former CEO of General Electric, as […]

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