System of Profound Knowledge

Using Deming’s Management Ideas to Explore Sustainability

Andrew McKeon spoke at the annual Deming Institute conference this year on: Disruptive Sustainability and Deming. Quality Digest interviewed Andrew in webcast above. Andrew uses the 4 elements of Deming’s System of Profound Knowledge to look at climate change in the webcast and also his article: Deming, Profound Knowledge, and Global Sustainability From the Quality …

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The New Economics Book Discussion Group

Aerojet-Rocketdyne has been running group discussions of Dr. Deming’s book by phone for years. Beginning Monday, 4 November, 2013, and continuing from 3 – 5 pm Pacific time on the dates listed below, via phone we will be discussing The New Economics by W. Edwards Deming. The Aerojet-Rocketdyne course visits another area along “An InThinking …

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2013 Annual Deming Conference Recap: Homecoming At Purdue

Guest post by Mike Stoecklein [broken link removed] I was at Purdue University this past weekend for what I would call a “homecoming”. I did not attend this university, but I still think of this as a homecoming. The W. Edwards Deming Institute hosts an annual conference at universities around the United States. This year …

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What’s Deming Got to Do With Agile Software Development and Kanban

Guest post by Dennis Stevens When I show the Kanban board, a tool that is borrowed from Lean, I hear, “Well, software development is an artistic process – you can’t apply manufacturing principles to it.” Or, “I was involved in a Six Sigma (or TQM) project that was devastating – Lean doesn’t translate to software …

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The Aim for Any Organization Should be for Everybody to Gain: Customers, Employees, Stockholders…

The aim proposed here for any organization is for everybody to gain – stockholders, employees, suppliers, customers, community, the environment – over the long term. W. Edwards Deming describing the purpose of an organization in The New Economics, page 51 When you think systemically, as Dr. Deming did, it is difficult to accept thinking seeks …

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The Development of Deming’s Management System

Jan 24 1989 – first presentation of Deming’s “System of Profound Knowledge” Knowledge of variation; statistical theory Knowledge of the distinction between common causes and special causes Knowledge about the loss from tampering Knowledge about the interaction of forces Knowledge of operational definitions Knowledge psychology Knowledge of cooperation and its benefits It is interesting to …

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Eliminate Sales Commissions: Reject Theory X Management and Embrace Systems Thinking

Dr. Deming explained that paying sales commissions to staff introduced distortions into the organization that damaged overall performance. Each topic has different connections to Deming’s system of profound knowledge, as he laid it out in the New Economics. The problems with sales commissions heavily touch on all of the four areas of the management system. …

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Psychology – Managing Human Systems

The System Of Profound Knowledge® (SoPK) is the culmination of W. Edwards Deming’s work on management. The four areas of the system are: appreciation for a system, knowledge of variation, theory of knowledge and psychology. This post explores the psychology in the context of Dr. Deming’s management philosophy. Many only recall Dr. Deming’s thoughts on …

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Deming’s System of Profound Knowledge

The System Of Profound Knowledge® (SoPK) is the culmination of W. Edwards Deming’s lifelong work. The SoPK ties together Dr. Deming’s seminal theories and teachings on quality, management and leadership into four interrelated areas: appreciation for a system, knowledge of variation, theory of knowledge and psychology. Over the next four days we will dedicate a …

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