System of Profound Knowledge
By John Hunter, author of the Curious Cat Management Improvement Blog. Dr. Deming was very quotable. There are a great number of wonderful quotes. They capture ideas well and are powerful. Without context though quotes can be mis-interpreted. And without context they lose much of the power they have when understood within the management system […]
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By John Hunter, founder of CuriousCat.com. All that we learned about the 14 points and the diseases of management applies to service organizations, as well as manufacturing. In this chapter we focus on service organizations. A system of quality improvement is helpful to anyone that turns out a product or is engaged in service, or […]
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This paper discusses the Healthcare Value Network’s Shingo-based assessment process (which has Deming-based principles) and provides examples of application from some of the Healthcare Value Network member organizations.
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By John Hunter, author of the Curious Cat Management Improvement Blog. The W. Edwards Deming Institute is presenting our 2 1/2 day seminar, The Deming Management Method for Owners and Executives in Hong Kong from 12 to 14 June 2014. The host for the Hong Kong seminar is the Hong Kong Quality Assurance Agency. Enjoy […]
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By John Hunter, founder of CuriousCat.com. The lessons that can be illustrated using the Red Bead experiment are too many to include in this post. But we can touch on a few of the ideas. The value of the Red Bead Experiment is to provide focus to your thinking. It is hard to believe what […]
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By John Hunter, author of the Curious Cat Management Improvement Blog. This is the first webcast excerpt from the 2013 Annual conference of The W. Edwards Deming Institute we have posted. This is from Ian Bradbury’s presentation: Deming 101. This is a system [of management] and within each of these areas there are powerful ideas […]
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By John Hunter, author of the Curious Cat Management Improvement Blog. Andrew McKeon spoke at the annual Deming Institute conference this year on: Disruptive Sustainability and Deming. Quality Digest interviewed Andrew in webcast above. Andrew uses the 4 elements of Deming’s System of Profound Knowledge to look at climate change in the webcast and also […]
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By John Hunter, founder of CuriousCat.com. Aerojet-Rocketdyne has been running group discussions of Dr. Deming’s book by phone for years. Beginning Monday, 4 November, 2013, and continuing from 3 – 5 pm Pacific time on the dates listed below, via phone we will be discussing The New Economics by W. Edwards Deming. The Aerojet-Rocketdyne course […]
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Guest post by Mike Stoecklein [broken link removed] I was at Purdue University this past weekend for what I would call a “homecoming”. I did not attend this university, but I still think of this as a homecoming. The W. Edwards Deming Institute hosts an annual conference at universities around the United States. This year […]
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Guest post by Dennis Stevens When I show the Kanban board, a tool that is borrowed from Lean, I hear, “Well, software development is an artistic process – you can’t apply manufacturing principles to it.” Or, “I was involved in a Six Sigma (or TQM) project that was devastating – Lean doesn’t translate to software […]
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