John Hunter

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Systems Thinking for Civil Servants

By John Hunter / June 21, 2022 / 0 Comments

In this guest post, John Hunter reviews the Systems Thinking for Civil Servants resource from the UK Government Office for Science and connects it to the Deming philosophy.

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photo of Eizaburo Nishibori, W. Edwards Deming and Sigeiti Moriguti

Some New Principles of Management: Deming’s 1978 Speech in Tokyo

By John Hunter / June 2, 2022 / 0 Comments

In this guest post, John Hunter pulls a few excerpts from Dr. Deming’s 1978 speech in Tokyo and connects them to Deming’s later work refining his ideas.

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Woman's face with medical icons next to her, including 2 pills, a heart, a pill bottle, a cross, and others.

Transforming Resident Assessment with Deming’s System of Profound Knowledge

By John Hunter / May 23, 2022 / 1 Comment

In this guest post John Hunter reviews “Transforming Resident Assessment: An Analysis Using Deming’s System of Profound Knowledge” and discusses how evaluations often lead to bad data.

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Russ Ackoff Lecture on the Age of Systems

By John Hunter / May 12, 2022 / 0 Comments

This Russ Ackoff lecture, from the late 1970s, focuses on the age of systems. The nearly 2-hour lecture spans the development of science and scientific thinking while exploring topics such as philosophy, psychology, our ways of thinking, religion, history, physics, linguistics, and more.

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How to Improve Employee Morale and Engagement

By John Hunter / May 9, 2022 / 0 Comments

The way to improve morale and engagement is to improve the work. Eliminate things that drive workers crazy by making their work more difficult and by creating work that should never have to be done if the system were designed better. (Guest post by John Hunter.)

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xkcd comic strip looking at variation in left hand blood volume

A Humorous Look at Variation

By John Hunter / April 29, 2022 / 0 Comments

Thinking that variation in the data must be important is often a mistake, as this cartoon makes painfully clear. (Guest post by John Hunter, author of the Curious Cat Management Improvement Blog.)

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A white piece of paper crumpled with a paper airplane to the right, indicating one is transformed into the other.

Deming on Management: Innovation

By John Hunter / April 8, 2022 / 0 Comments

This guest post by John Hunter, author of the Curious Cat Management Improvement Blog, is part of our Deming on Management series that aims to provide resources to help those transforming their management system to one based on Deming’s management ideas.

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Understanding Data and Appreciating the Implications for the System

By John Hunter / January 31, 2022 / 0 Comments

Guest post by John Hunter, founder of Working with data is something that doesn’t come naturally to many people. But it is important to develop your understanding of data to manage well within an organization, applying the Deming management system. In this post, I take a look at how understanding data is important with […]

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Seeking Creative Solutions Using an Appreciation for Systems

By John Hunter / January 6, 2022 / 0 Comments

Guest post by John Hunter, founder of Want to reduce wildfires and drought? Leave it to beavers. A dry California creek bed looked like a wildfire risk. Then the beavers went to work. “It went from dry grassland… to totally re-vegetated, trees popping up, willows, wetland plants of all types, different meandering stream channels […]

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Knowing What Your Customers Think Requires Proactive Effort

By John Hunter / December 19, 2021 / 0 Comments

Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Don’t think customers will let you know if there are problems. Some will, most won’t. Even internal customers are often quiet. Learning the voice of the customer requires proactive effort. Doing so also requires designing your organization to seek out […]

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