respect for people

image with quote "pay is not a motivator"

Demonstrating Respect for People With High Minimum Salaries

By Matthew Moss / March 2, 2020 / 0 Comments

Five years ago, a CEO made the bold decision to introduce a $70,000 minimum salary for all of his 120 staff. What happened next is classic Deming.

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image of quote by Dr. Deming "Best efforts are essential. Unfortunately, best efforts, people charging this way and that way without guidance of principles, can do a lot of damage."

Purpose: To Benefit All Stakeholders

By Matthew Moss / September 16, 2019 / 0 Comments

Business Roundtable puts the many before the few.

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Deming’s Principles of Professional Practice

By Guest Post / September 28, 2017 / 0 Comments

This guest post is an excerpt from Ed Baker’s book (pages 104-105), The Symphony of Profound Knowledge, which was created in partnership with Aileron.org. The distinction between the meanings of the words ethical and moral is not always clear, and often they are used interchangeably as synonyms. Ethics has been used to refer to a system of […]

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The Transformed Map of a Recovering Management Accountant

By Bill Bellows / August 31, 2017 / 0 Comments

This guest post is an excerpt from Ed Baker’s book (pages 140-141), The Symphony of Profound Knowledge, which was created in partnership with Aileron.org. Dr. Tom Johnson, an economist and self-described “recovering management accountant,” is well known for his early contributions to the traditional accounting profession. His books Relevance Lost, coauthored with Robert S. Kaplan, and Relevance […]

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The Transformation is Everybody’s Job

By John Hunter / April 17, 2017 / 0 Comments

By John Hunter, author of Management Matters: Building Enterprise Capability. W. Edwards Deming’s 14th point is: Put everybody in the company to work to accomplish the transformation. The transformation is everybody’s job. One important point to note is that quotes lose a great deal when taken out of context. You can also find quotes by […]

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Exploring Measurement, Presentation by Ian Bradbury

By John Hunter / April 6, 2017 / 0 Comments

By John Hunter, author of Management Matters: Building Enterprise Capability. Ian Bradbury presented on Exploring Measurement at our 2016 annual conference. As usual his presentation is packed with great information. I strongly recommend watching (also see links to more presentations by him below). At the very beginning of his talk, Ian says Stuff happens a […]

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David and Carole Schwinn Presentation on The Man, The Mission, The Movement

By John Hunter / March 23, 2017 / 0 Comments

By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). David and Carole Schwinn’s presentation at the 2016 Annual Deming Conference: The Man, The Mission, The Movement: David Schwinn talking about Dr. Deming’s work at Ford Dr. Deming would come and talk to top management and come and listen to the workers. […]

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The Failure of “The Livonia Philosophy” at my GM Plant

By Guest Post / January 16, 2017 / 1 Comment

Guest post by Mark Graban As I wrote about in my first post, my first job out of college was at the GM Livonia Engine Plant, outside of Detroit. General Motors wasn’t my ideal workplace after having read Deming’s Out of the Crisis and learning a bit about Lean manufacturing in college. If possible, I […]

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Why Dr. Deming’s Work is So Important to Me

By Guest Post / January 5, 2017 / 0 Comments

Guest post by Mark Graban,  founder and lead blogger and podcaster at LeanBlog.org, While my work is usually associated with the term “Lean” and the lessons from the Toyota Production System, some of my earliest learning and inspiration for improvement came from the work of W. Edwards Deming. I don’t think I learned anything about […]

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The Deming Dimension by Henry Neave

By John Hunter / September 22, 2016 / 0 Comments

By John Hunter, author of the Curious Cat Management Improvement Blog. The Deming Dimension by Henry Neave provides good historical background and then a well presented explanation of Deming’s ideas on management. It is one of the best books to read to learn about Deming’s ideas. The book includes a forward by W. Edwards Deming: […]

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