Bill Bellows is 35+ year specialist in the fields of Quality and Engineering Management. In addition to his role as Adjunct Professor for California State University, Northridge and Southern Utah University, he serves as President of InThinking Services, partnering with clients to facilitate both the understanding and application of the Deming Philosophy and integrating this philosophy within a greater framework of “better thinking about thinking,” a concept known as “InThinking.”

Bill’s career includes 26 years of employment with Rocketdyne, the world’s premier liquid rocket engine company, providing leadership for “InThinking.” In addition to extensive application experience in the continual improvement of Rocketdyne’s products, processes, and services, these efforts included the design of a highly integrated curriculum of 200+ hours of learning events, known as “An InThinking Roadmap.”

Upon retiring Rocketdyne in 2016, Bill joined the The W. Edwards Deming Institute® for 2.5-years as Deputy Director to share his lessons learned within a worldwide Deming community. Today, as a member of The Deming Institute’s Advisory Council, he continues to tirelessly coach, mentor, facilitate, and advocate for the Institute’s aim.

Audiences for Bill’s presentations and seminars include after-school programs in elementary schools, graduate students at Northwestern University, as well as corporate, university, and public classes across the United Kingdom. Bill earned his BS, MS, and Ph.D. in Mechanical Engineering from Rensselaer Polytechnic Institute in Troy, New York. In addition to his employment by Rocketdyne, Bill worked as a heat transfer engineer in the gas turbine industry for Textron Lycoming in Stratford, Connecticut. In this role, he gained experience as an in-house problem-solving consultant, facilitator, and instructor, working in critical Engineering-Manufacturing Task Forces.

Away from work, Bill serves as chairman of the Deming Medal Committee for the American Society of Quality. He was also the founding president of the In2:InThinking Network, a position he held from 2001 through 2016.   He lives in Santa Clarita, California, with his wife, Monica.

Dennis Sergent is President and Principal Consultant with the Sergent Results Group (SRG). In this role, he integrates the efforts of a team of contractors to a common aim: serving customers and clients with quality consulting, learning, and coaching.

Dennis has over 20 years of knowledge with experience in delivering operations leadership, consulting, and learning programs in manufacturing, service, education, non-profit, and governmental economic sectors.  He has considerable knowledge and expertise from his work with companies and organizations like Accu-Tool, America By Rail, Ameritraining, AT&T, Chemical Bank, Cisco Systems, Dayton Defense, Michigan Department of Health & Human Services, Michigan Good Government, Southwest Bell Corporation, Speedway, and numerous others.

He’s published several research papers, has delivered hundreds of keynotes, and learning workshops, and his “The Science of Improvement – A Guide to Continual Quality Improvement (CQI)” is in its 7^th edition.  He teaches the 12-week curriculum from it 2-3 times a year.

Dennis has also volunteered at the Northern Illinois Food Bank, the Midland Lions Club, and has served on the boards of Dayton Defense, was chair of the Capital Quality Initiative, and chair of the Michigan Lean Consortium, where he remains as a Board Advisor.

Paul is the Managing Partner and founder of Second Nature Solutions, whose mission is to guide small business owners along a path to foster growth, innovation, and joy at work – all with the understanding that each community thrives on the excellence and success of its small businesses. Paul also serves as CIO at Healthii and as Research Fellow at Pomiet, each a co-founded endeavor.