Deming Quotes

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People are entitled to joy in work.

W. Edwards Deming

Learning is not compulsory… neither is survival.

W. Edwards Deming

the aim of leadership should be to improve the performance of man and machine, to improve quality, to increase output, and simultaneously to bring pride of workmanship to people. Put in a negative way, the aim of leadership is not merely to find and record failures of men, but to remove the causes of failure: to help people to do a better job with less effort.

W. Edwards Deming

Management by results — like driving a car by looking in rear view mirror.

W. Edwards Deming

The aim proposed here for any organization is for everybody to gain – stockholders, employees, suppliers, customers, community, the environment – over the long term.

W. Edwards Deming

No one can measure the loss of business that may arise from a defective item that goes out to a customer.

W. Edwards Deming

It is easy to date an earthquake, but not an economic decline.

W. Edwards Deming

our system of make-and-inspect, which if applied to making toast would be expressed: “You burn, I’ll scrape.”

W. Edwards Deming

There is no substitute for knowledge.

W. Edwards Deming

It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth.

W. Edwards Deming
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