Deming Quotes

  • Select a Topic

  • Authors

  • Books

It is extension of application that discloses inadequacy of a theory, and need for revision, or even new theory. Again, without theory, there is nothing to revise. Without theory, experience has no meaning. Without theory, one has no questions to ask. Hence without theory, there is no learning.

In God we trust, all others must bring data.

There is no such thing as arrival exactly on time. In fact, exactly on time can not be defined.

no one can guess the future loss of business from a dissatisfied customer. The cost to replace a defective item on the production line is fairly easy to estimate, but the cost of a defective item that goes out to a customer defies measure.

Management by results — like driving a car by looking in rear view mirror.

Scroll to Top