Dr. W. Edwards Deming
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You can not inspect quality into a product.
This may be the world’s most underdeveloped nation. We’re number 1.
Defects are not free. Somebody makes them, and gets paid for making them.
The greatest waste in America is failure to use the abilities of people.
our system of make-and-inspect, which if applied to making toast would be expressed: “You burn, I’ll scrape.”