A numerical goal leads to distortion and faking, especially when the system is not capable of meeting the goal. Anybody will meet the quota (goal) allotted to him. He is not responsible for the losses so generated.
Categories: Critical Thinking, Fear, Goals, Management, Organization as a System, Psychology, Quotas, System Thinking
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page 23
Source
Deming, W. Edwards. (2018). The New Economics for Industry, Government, Education – 3rd Edition. Kindle Edition. MIT Press.