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Some Statistical Logic in the Management of Quality by W. Edward Deming

By John Hunter / May 14, 2015 / 0 Comments

…namely, the common or environmental causes, faults of the system. No fundamental improvement of the production-line will take place until management has a quality control system that works on common…

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Cash Incentives Won’t Make Us Healthier by Alfie Kohn

By John Hunter / August 17, 2015 / 0 Comments

…Us Healthier “Extrinsic” motivation (to get a reward or avoid a punishment) is much less effective than “intrinsic” (a commitment to doing something for its own sake). What’s more, the

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Deming Research Seminar Round Table Session

By Guest Post / January 28, 2013 / 0 Comments

…at last year’s roundtable discussion was ‘Logical’ thinking and language, trying very hard to make an emotional argument for persuasion to buy (or embrace) Dr. Deming’s theories. Most of the

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Do We Need to Find Management Ideas from Our Industry?

By John Hunter / August 15, 2013 / 0 Comments

…People are willing to buy instant pudding solutions. The problem is they don’t work. A great benefit of Deming’s management system is we can learn from others, no matter what…

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Transforming Jet-Hot by Viewing the Organization as a System

By John Hunter / August 7, 2017 / 1 Comment

their practice and their enterprise throughout their system. They have made this view and diagram actionable and practicable. Gordon: Instead of doing what most companies do, which is buy software…

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Haircuts and Continuous Improvement

By Bill Bellows / July 31, 2017 / 0 Comments

…near work. At the time, I was a member of the company’s Continuous Improvement Team, a later version of a Total Quality Management Office. Upon dropping in, I met a…

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Management by Extremes

By Bill Bellows / September 11, 2017 / 0 Comments

…Is there a place for an aircraft manufacturer to offer their airline customers 108 shades of white paint, as did an aerospace company in the 1990s? Or, would it be…

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Standardization With a Systems View Allows Creativity to Flourish

By John Hunter / October 30, 2017 / 0 Comments

…(often with consideration of compatibility with previous standards – backward compatibility). Internal process standards (standard work instructions) are normally best when they are continually improving. They should be designed based…

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More reflections on additivity, including hole reinforcement circles and golf balls

By Bill Bellows / November 13, 2017 / 0 Comments

…such as combining apples or cups of water, addition does apply. When they are interdependent, such as combining the two components of aerodynamic drag, pressure drag and friction drag, aerodynamicists…

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Learning to Discern – Quality & Quantity

By Bill Bellows / December 15, 2017 / 0 Comments

…by Togo, Ohno eventually “became a convert,” when he saw TQC as “fully compatible” with JIT. Nonetheless, TQC efforts were openly resisted by the JIT community, leading to “a group…

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