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Do We Need to Find Management Ideas from Our Industry?

By John Hunter / August 15, 2013 / 0 Comments

…People are willing to buy instant pudding solutions. The problem is they don’t work. A great benefit of Deming’s management system is we can learn from others, no matter what…

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Transforming Jet-Hot by Viewing the Organization as a System

By John Hunter / August 7, 2017 / 1 Comment

…their practice and their enterprise throughout their system. They have made this view and diagram actionable and practicable. Gordon: Instead of doing what most companies do, which is buy software…

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Haircuts and Continuous Improvement

By Bill Bellows / July 31, 2017 / 0 Comments

…near work. At the time, I was a member of the company’s Continuous Improvement Team, a later version of a Total Quality Management Office. Upon dropping in, I met a…

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Management by Extremes

By Bill Bellows / September 11, 2017 / 0 Comments

…Is there a place for an aircraft manufacturer to offer their airline customers 108 shades of white paint, as did an aerospace company in the 1990s? Or, would it be…

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Standardization With a Systems View Allows Creativity to Flourish

By John Hunter / October 30, 2017 / 0 Comments

…(often with consideration of compatibility with previous standards – backward compatibility). Internal process standards (standard work instructions) are normally best when they are continually improving. They should be designed based…

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More reflections on additivity, including hole reinforcement circles and golf balls

By Bill Bellows / November 13, 2017 / 0 Comments

…such as combining apples or cups of water, addition does apply. When they are interdependent, such as combining the two components of aerodynamic drag, pressure drag and friction drag, aerodynamicists…

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Learning to Discern – Quality & Quantity

By Bill Bellows / December 15, 2017 / 0 Comments

…by Togo, Ohno eventually “became a convert,” when he saw TQC as “fully compatible” with JIT. Nonetheless, TQC efforts were openly resisted by the JIT community, leading to “a group…

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The New Economics Book Discussion Group

By John Hunter / October 24, 2013 / 0 Comments

By John Hunter, founder of CuriousCat.com. Aerojet-Rocketdyne has been running group discussions of Dr. Deming’s book by phone for years. Beginning Monday, 4 November, 2013, and continuing from 3 –…

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image with quote "pay is not a motivator"

Demonstrating Respect for People With High Minimum Salaries

By Matthew Moss / March 2, 2020 / 0 Comments

…working at the company had their salaries doubled immediately. Here are some interesting quotes from an article on bbc.com about the change and the effects it had on the company…

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Confusing Improving A Proxy Measure with Actually Improving the System

By John Hunter / December 7, 2021 / 0 Comments

…vesselfinder.com website. Why Aren’t America’s Shipping Ports Automated? Comparing the ports of Oakland and Rotterdam shows just how far American ports are lagging when it comes to automation. At a…

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