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Guest post by John Hunter, founder of CuriousCat.com. This webcast shows David Langford’s presentation, When Grading Bites the Dust, at the 2012 Annual Deming Conference. A previous post (Change has…
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Guest post by John Hunter, founder of CuriousCat.com. This webcast shows Bob Browne’s presentation, Profound Knowledge of the Real Thing, at the 2012 Annual Deming Conference. Bob is the former…
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Guest post by Lori Fry, Principal with Navigator Management Partners, originally featured as a post at https://dignityatworkproject.com/. Follow this link to listen to our first podcast with Lori. Writer’s block…
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Guest post by John Hunter, who founded curiouscat.com in 1996. The video shows the presentation by Christine Simpson and Sarah Ambrus at the 2015 Deming research seminar: Empowering Students to…
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Guest post by John Hunter, who founded curiouscat.com in 1996. 2015 ASA Deming Lecture by William Meeker – Reliability: The Other Dimension of Quality: William Meeker begins the presentations discussing…
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…of this system interaction factor – how people in a company interact with each other. Imagine a staff of only two people, Alice and Bob. If Alice and Bob get…
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…their mobility. Compare the loyalty of the BaB you just hired from another company versus someone who your company helped develop into a BaB. Hiring BaBs isn’t what it’s cracked…
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…suffer from dissatisfied customers can’t be known. A large inventory of dissatisfied customers is certainly a big risk to the businesses future, but how big a risk is unknown. Related:…
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Guest post by John Hunter, who founded curiouscat.com in 1996. 2010 ASA Deming Lecture – “Dr. Deming Consults on Quality for Sir William Osler” by Brent James, Institute for Health…
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…be deployed more broadly without modification. It may be that you learn more PDSA is needed as part of the process to deploy it more broadly. Part of the Act…
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