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…these MBA students an opportunity to spend a seven-week practicum with you or a colleague, helping with a current project at your organization, or perhaps working on a project that…
By John Hunter, founder of CuriousCat.com. We are posting several short videos to provide everyone an opportunity to hear directly from Dr. Deming. It is remarkable how well the ideas…
Guest post by John Hunter, founder of CuriousCat.com. In Fourth Generation Management (I highly recommend this book, by the way), Brian Joiner provided an excellent summary of the options to…
By John Hunter, founder of CuriousCat.com. Dr. Deming’s included the the theory of knowledge (how do we know that what we “know” is so) as one of the four inter-related…
By John Hunter, founder of CuriousCat.com. Jan 24 1989 – first presentation of Deming’s “System of Profound Knowledge” Knowledge of variation; statistical theory Knowledge of the distinction between common causes…
By John Hunter, founder of CuriousCat.com. Bill Bellows asks the question “How did we do on the test?” not “How did you do on the test?” Seeing that the student…
…discusses disruption innovation (creating new markets for complex expensive products: for example, from mainframe computer to personal computer to smart phone), sustaining innovation and efficiency innovation. He explains that disruption…
By John Hunter, founder of CuriousCat.com. I suggest reading this excellent paper on Improving Problem Solving by Ian Bradbury and Gipsie Ranney. As they note, problem solving is not a…
…to improve quality of product and service: Innovation in product and service Innovation in process Improvement of existing product and service Improvement of existing process The common mistake is the…
By John Hunter, founder of CuriousCat.com. David Langford quotes Dr. Deming as saying “Change has to start from the top.” As David says in the video he struggled trying to…