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Guest post by John Hunter, founder of the CuriousCat.com. From Out of the Crisis, page 121: the most important figures that one needs for management are unknown or unknowable (Lloyd…
By John Hunter, founder of CuriousCat.com. Improvement of Quality and Productivity, to be successful in any company, must be a learning process, year by year, top management leading the whole…
By John Hunter, founder of CuriousCat.com. In this segment of Ian Bradbury’s talk at the 2013 W. Edwards Deming Institute conference he looks at how your view of the system…
…focus on process thinking and performance as seen by what the customer values was not common even in 1990, or even today (though it is more common today). And in…
By John Hunter, founder of CuriousCat.com. Support of top management is not sufficient. It is not enough that top management commit themselves for life to quality and productivity. They must…
…in process improvements and avoid the common practice of performance degrading in organizations without process thinking cultures. Degrading performance over time is common when an improvement project is completed, if…
By John Hunter, founder of CuriousCat.com. The 20th Annual International Deming Research Seminar will be held 3-4 March 2014 at Fordham University in New York City. Experts in healthcare and…
By John Hunter, founder of CuriousCat.com. Excerpt from panel discussion on Deming and Sustainability with Andrew KcKeon at the 2013 Deming Institute Fall Conference. Andrew mentions Clayton Christensen’s work with…
By John Hunter, founder of CuriousCat.com. In a previous post, Approaching Sustainability Using Deming’s Thinking, where you see Brian Joiner in the video (he and Andrew KcKeon were on the…
By John Hunter, founder of CuriousCat.com. Best efforts are essential. Unfortunately, best efforts, people charging this way and that way without guidance of principles, can do a lot of damage….