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Unknown and Unknowable Data

By John Hunter / August 30, 2013 / 0 Comments

Guest post by John Hunter, founder of the CuriousCat.com. From Out of the Crisis, page 121: the most important figures that one needs for management are unknown or unknowable (Lloyd…

Improvement is a Learning Process

By John Hunter / September 30, 2013 / 0 Comments

By John Hunter, founder of CuriousCat.com. Improvement of Quality and Productivity, to be successful in any company, must be a learning process, year by year, top management leading the whole…

Deming 101: Understanding Systems

By John Hunter / December 9, 2013 / 0 Comments

By John Hunter, founder of CuriousCat.com. In this segment of Ian Bradbury’s talk at the 2013 W. Edwards Deming Institute conference he looks at how your view of the system…

Deming 101: Theory of Knowledge and the PDSA Improvement and Learning Cycle

By John Hunter / December 3, 2013 / 0 Comments

By John Hunter, founder of CuriousCat.com. This webcast continues Ian Bradbury’s Deming 101 presentation looking at the Theory of Knowledge and the PDSA Learning Cycle. Commenting on Deming’s presentation of…

Support of Top Management is Not Sufficient

By John Hunter / December 23, 2013 / 0 Comments

By John Hunter, founder of CuriousCat.com. Support of top management is not sufficient. It is not enough that top management commit themselves for life to quality and productivity. They must…

Applying Deming’s Management Thinking at Patagonia

By John Hunter / January 16, 2014 / 0 Comments

…well designed to provide value to customers and to continually improve the value provided – Effective Communication is Explicit – The consumer is the most important point on the production-line

Standard Work Instructions are Continually Improved; They are not a Barrier to Improvement

By John Hunter / January 28, 2014 / 0 Comments

…in process improvements and avoid the common practice of performance degrading in organizations without process thinking cultures. Degrading performance over time is common when an improvement project is completed, if…

20th Annual International Deming Research Seminar, 3-4 March 2014 in New York City

By John Hunter / February 10, 2014 / 0 Comments

By John Hunter, founder of CuriousCat.com. The 20th Annual International Deming Research Seminar will be held 3-4 March 2014 at Fordham University in New York City. Experts in healthcare and…

Approaching Sustainability Using Deming’s Thinking

By John Hunter / March 24, 2014 / 0 Comments

By John Hunter, founder of CuriousCat.com. Excerpt from panel discussion on Deming and Sustainability with Andrew KcKeon at the 2013 Deming Institute Fall Conference. Andrew mentions Clayton Christensen’s work with…

Brian Joiner Discussing His Career

By John Hunter / April 3, 2014 / 0 Comments

By John Hunter, founder of CuriousCat.com. In a previous post, Approaching Sustainability Using Deming’s Thinking, where you see Brian Joiner in the video (he and Andrew KcKeon were on the…

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