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Deming 101: Theory of Knowledge and the PDSA Improvement and Learning Cycle

By John Hunter / December 3, 2013 / 0 Comments

…and knowledge of the means of production for customer value [the performance of the process] simultaneously. This may not immediately strike you as profound, but I believe it is. The…

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Support of Top Management is Not Sufficient

By John Hunter / December 23, 2013 / 0 Comments

…improve using the PDSA cycle, appreciate the interactions within a management system, etc. they will stymie efforts to improve the management system. Those with the most influence should have the…

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Applying Deming’s Management Thinking at Patagonia

By John Hunter / January 16, 2014 / 0 Comments

…well designed to provide value to customers and to continually improve the value provided – Effective Communication is Explicit – The consumer is the most important point on the production-line

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Standard Work Instructions are Continually Improved; They are not a Barrier to Improvement

By John Hunter / January 28, 2014 / 0 Comments

…they often fear it means following outdated processes that are ineffective. I believe this is because, if they have experience with standards, that experience was a bad experience. They likely…

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20th Annual International Deming Research Seminar, 3-4 March 2014 in New York City

By John Hunter / February 10, 2014 / 0 Comments

…to the teachings of W. Edwards Deming in order to: provide new perspective on the nature of the transformation Deming implored us to make shed new light on why most…

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Lessons From the Red Bead Experiment with Dr. Deming

By John Hunter / March 10, 2014 / 0 Comments

…do is effective. And that the system must allow those who are doing the work to continually improve the process. These are true no matter what the work it: manufacturing,…

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Approaching Sustainability Using Deming’s Thinking

By John Hunter / March 24, 2014 / 0 Comments

…and remake it. That idea of expanding your view of the system to include what your customers do with your product when they are done was also addressed in the…

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Applying Deming’s Management Ideas at the Maine State Prison

By John Hunter / April 17, 2014 / 0 Comments

…the Maine State Prison rests. The USA has the highest rate of prisoners (to population) in the world. The USA has 716 prisoners per 100,000 people, the number some other…

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Brian Joiner Discussing His Career

By John Hunter / April 3, 2014 / 0 Comments

…histograms with Penn State students arranged by height. He mentions Edward Tufte uses the living histogram illustration in one of his books. I’ll take the opportunity to recommend Tufte’s books,…

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The Principles and Methods for Improvement are the Same in Manufacturing and Service Companies

By John Hunter / May 2, 2014 / 0 Comments

…other service or knowledge work (sales, purchasing, customer research, accounting, education, managing people, research and development, training, customer service, etc.). While great strides were made at companies like Toyota and…

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