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By John Hunter, founder of CuriousCat.com. The 20th Annual International Deming Research Seminar will be held 3-4 March 2014 at Fordham University in New York City. Experts in healthcare and…
…bead experiment takes it to an extreme but the point is being forced to work in a broken system that you are powerless to change. Sadly, that is a common…
By John Hunter, founder of CuriousCat.com. Excerpt from panel discussion on Deming and Sustainability with Andrew KcKeon at the 2013 Deming Institute Fall Conference. Andrew mentions Clayton Christensen’s work with…
By John Hunter, founder of CuriousCat.com. Jon Parker learned about Deming’s management ideas while serving in the United States Navy. The Navy had a huge effort to use Deming’s ideas…
By John Hunter, founder of CuriousCat.com. In a previous post, Approaching Sustainability Using Deming’s Thinking, where you see Brian Joiner in the video (he and Andrew KcKeon were on the…
…manufacturers. Chapter 7 of Out of the Crisis specifically discusses examples from service companies: banking, insurance, government, electric utility, railway, telephone company, municipal transit system, hotel, postal service, airlines, restaurant,…
By John Hunter, founder of CuriousCat.com. The W. Edwards Deming Institute® 2014 Fall Conference will be held at Airtel Plaza Hotel in Van Nuys, California. The theme for this years…
By John Hunter, founder of CuriousCat.com. The W. Edward Deming Institute is pleased to announce the Deming Podcast. We created a new Twitter account specifically for the podcasts: @DemingPodcast (our…
By John Hunter, founder of CuriousCat.com. Managers must make decisions when data is unavailable or even impossible to collect. A simple example is training. The only immediate evidence is its…
By John Hunter, founder of CuriousCat.com. Best efforts are essential. Unfortunately, best efforts, people charging this way and that way without guidance of principles, can do a lot of damage….