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Don’t Gamble with your Company’s Culture

By Bill Bellows / June 8, 2017 / 2 Comments

…manager, and leader, I’ve seen a few companies take a run at culture change; and even fewer are successful at it: from token gestures such as free food, games in…

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Improving the Management System with an Understanding of Deming

By John Hunter / July 3, 2017 / 0 Comments

Guest post by John Hunter, founder of CuriousCat.com. In his presentation at the 2015 Deming Research Seminar Joseph Schneider discusses his efforts to apply Deming’s ideas within Siemens. Joseph talks…

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Tree climbing or life-long learning – what’s the real AIM of our education system?

By Guest Post / July 13, 2017 / 0 Comments

…of learning. This was certainly true for Ben.  I’m grateful that Ben didn’t completely give up on school.  When he became desensitized to the grades, he turned to gaming the…

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The price of dignity at work: one company says $20

By Bill Bellows / August 10, 2017 / 0 Comments

…eating liver and onions. But at least one company, which we will refer to Company W, has proven me wrong once again. Some years ago, W’s management saw fit to…

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The Funnel Experiment with Brian Hwarng

By John Hunter / September 4, 2017 / 0 Comments

…understanding Deming’s ideas and applying them. Organizations are complex systems with many interdependent parts. When making decisions it is important to not just have data but to understand how that…

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Post-Harvey Restoration: Consider a Deming-Based Approach

By Bill Bellows / September 14, 2017 / 0 Comments

Guest post by Lori Fry, Principal with Navigator Management Partners, originally featured as a post at https://dignityatworkproject.com/ Follow this link to listen to our first podcast with Lori. The effects…

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“Nailed it.” A lesson in overcoming project complexity

By Guest Post / October 12, 2017 / 0 Comments

Guest post by Lori Fry, Principal with Navigator Management Partners, originally featured as a post at https://dignityatworkproject.com/ Follow this link to listen to our first podcast with Lori. When your…

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The Landry Principle

By Bill Bellows / October 19, 2017 / 6 Comments

…it moves, he chases it! While I love his spirit and energy, I must admit I can at times get tired of constantly anticipating when the next chase will ensue,…

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Fixing Education: A Model That Works, by Bette Moen

By John Hunter / November 6, 2017 / 0 Comments

Guest post by John Hunter, founder of CuriousCat.com. This webcast shows Bette Moen’s presentation, Fixing Education: A Model That Works, at the 2012 Annual Deming Conference. Bette is the founder…

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Command-and-Control Management Style delivers the wrong message

By Guest Post / November 9, 2017 / 0 Comments

…– then there’s this. What did his manager expect? Hot and fresh delivery falls apart when the mode of travel is heel-toe express! When Ben returned to work a few…

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