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…effects what solutions seem reasonable. If you only view part of the system the solutions you come to can often have negative consequences. And often those consequences are pushed off…
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…focus on process thinking and performance as seen by what the customer values was not common even in 1990, or even today (though it is more common today). And in…
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By John Hunter, founder of CuriousCat.com. Support of top management is not sufficient. It is not enough that top management commit themselves for life to quality and productivity. They must…
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…good ideas (like making it obvious what is expected using visuals when appropriate). This simple idea is still absent far too often in many organizations. We did something really on…
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…in process improvements and avoid the common practice of performance degrading in organizations without process thinking cultures. Degrading performance over time is common when an improvement project is completed, if…
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…speakers include: Diversity In Action: Creating Responsive Systems In High Variation Environments by Jim Benson, Modus Cooperandi Understanding And Application Of Deming’s System Of Profound Knowledge In Healthcare – Experiences…
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…on the causes of the red beads the company just blamed workers and went out of business. Instead our companies need to have a system that supports and encourages those…
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By John Hunter, founder of CuriousCat.com. Excerpt from panel discussion on Deming and Sustainability with Andrew KcKeon at the 2013 Deming Institute Fall Conference. Andrew mentions Clayton Christensen’s work with…
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…will simplify their work environment, but because their lives depend on it.” Applying Deming’s Principles in a Prison When he [Jon] began working at Maine State Prison, Parker was shocked…
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By John Hunter, founder of CuriousCat.com. In a previous post, Approaching Sustainability Using Deming’s Thinking, where you see Brian Joiner in the video (he and Andrew KcKeon were on the…
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