Matthew Moss

Peter Scholtes – Leading Quality: Some Practical Approaches to the Managers New Job

By Matthew Moss / February 18, 2019 / 0 Comments

Peter Scholtes explores myths about the practice of quality management, the importance of viewing the organization as a system, and using the new lens to inform your leadership.

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New York Label & Box: A Deming-Inspired Company

By Matthew Moss / February 4, 2019 / 0 Comments

NYLB is putting Deming’s ideas into action, to great success.

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Why Deming? Why Now? Why…India?

By Matthew Moss / January 21, 2019 / 0 Comments

The founder of The Deming Forum India advocates convincingly for the need to take a Deming approach to improvement country-wide.

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The Most Popular Posts on The W. Edwards Deming Institute® Blog in 2018

By Matthew Moss / January 7, 2019 / 0 Comments

Past posts include many thoughts that age well. Here are the 20 most popular post on our blog this year.

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Rethinking Statistics for Quality Control with George Box

By Matthew Moss / December 17, 2018 / 0 Comments

George Box shared a presentation on Rethinking Statistics for Quality Control at our 2008 Deming Institute Conference in Madison, Wisconsin.

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Customer Satisfaction is Not Enough

By Matthew Moss / December 3, 2018 / 0 Comments

To succeed over the long term, organizations must seek not to satisfy customers but to delight them.

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Change Management – Post Change Evaluation and Action

By Matthew Moss / November 19, 2018 / 0 Comments

Change is difficult in most organizations. Most often the process should start by using the PDSA cycle.

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Four-Day Seminar with Dr. Deming Videos

By Matthew Moss / November 5, 2018 / 0 Comments

Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). The W. Edwards Deming Institute provides online access to a recording, from 1992, of Dr. Deming’s Four-Day Seminar. There is a cost for viewing these videos; remember we do make many videos available online for no charge including: If Japan […]

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Restoring Joy and Meaning to Learning

By Matthew Moss / October 15, 2018 / 0 Comments

Guest post by John Hunter, author of Management Matters: Building Enterprise Capability David Langford has taken his experience with applying Deming’s ideas to education to his position as the Superintendent of Ingenium schools in Los Angeles, California. The focus of Ingenium is “restoring joy and meaning to learning.” David talks about how Ingenium schools are […]

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2018 Deming Prize Winners

By Matthew Moss / October 8, 2018 / 0 Comments

The Union of Japanese Scientists and Engineers (JUSE) has announced the 2018 Deming Prize winners. Nine companies were awarded the Deming Prize this year (last year 2 companies received the award): Aiphone Co., Ltd. (Japan) Indus Towers Limited (India) OTICS Corporation (Japan) Ocean’s King Lighting Science & Technology Co., Ltd. (China) PT Komatsu Indonesia (Indonesia) […]

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